About the Role
We are seeking a Solution Marketing Manager – Supplier Growth to shape how Sedex speaks to and supports its supplier members. This role will focus on clearly explaining the value of Sedex membership to suppliers, including audit sharing, structured improvement support, and visibility to new customers. You will own the supplier-facing messaging and content strategy, collaborating with Product and Customer Success to ensure alignment with supplier needs.
Responsibilities
- Build and maintain clear messaging on supplier membership benefits: audit sharing, structured improvement support, and customer visibility.
- Tailor messaging for different supplier types: single-site factories, multi-site enterprises, and SMEs.
- Track Sedex's competitive positioning against other audit and certification schemes.
- Conduct regular supplier interviews, surveys, and churn analysis to inform messaging.
- Translate supply chain regulations into plain language, highlighting competitive advantages of preparedness.
- Produce supplier-facing content: webinars, blogs, checklists, guides, case studies, onboarding emails, and renewal communications.
- Coordinate translations for key regions.
- Lead supplier communications for product launches, feature releases, and audit methodology updates.
- Collaborate with Product to shape supplier-centric features.
- Partner with Customer Success to establish a supplier feedback loop.
- Partner with Demand Generation on audience segments, messages, and offers for campaigns.
- Track and report monthly on supplier engagement with content and messaging, and its impact on renewals.
- Use insights to refine positioning, content, and enablement materials.
Requirements
- Proven experience (at least 3 yrs) in product or solution marketing for a B2B SaaS company.
- Experience explaining products that increase value with user growth (e.g., supplier network, benchmarking community, marketplace).
- A portfolio of shipped marketing content: at least one case study, one messaging framework, and one email sequence.
- Experience marketing to non-Western, small-business, or multilingual audiences.
- Strong research and analytical skills to translate customer feedback and data into recommendations.
- Excellent written and verbal communication skills, conveying complex ideas simply and persuasively.
- Organizational skills to manage multiple projects, meet deadlines, and handle shifting priorities.
Skills
- Product Marketing
- Solution Marketing
- B2B SaaS Marketing
- Content Strategy
- Messaging Development
- Market Research
- Data Analysis
- Written Communication
- Verbal Communication
- Project Management
Location
- Remote
Work Type
- Full-time
Experience Level
- 3+ years
About the Company
- Sedex is a trusted partner for over 100,000 businesses worldwide, helping them create socially and environmentally sustainable supply chains.
- Sedex simplifies the management, assessment, and reporting of sustainability performance through its platform's data insights and expert guidance.
- Vision: To be a leader in making global supply chains more socially and environmentally sustainable.
- Mission: To provide data-driven insights, accessible tools, and exceptional services that support businesses in improving ESG performance and outcomes.
- Core Values: Respect Each Other, Customer-Driven, Thinking Creatively, Take Ownership, Deliver Results.
