About the Role
Appearance Care Associates will perform a full range of cleaning duties and responsibilities in support of lounge operations at the Sapphire Lounge by The Club located in John F. Kennedy International Airport. They ensure specified areas are kept clean and orderly, maintaining lounge facilities to ensure guest satisfaction and compliance with sanitation regulations.
Responsibilities
- Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and break rooms.
- Restock beverage stations.
- Clean rugs, carpets, upholstered furniture, and draperies using a vacuum cleaner and/or shampooer.
- Empty wastebaskets and recyclables and transport to disposal areas.
- Clean and disinfect sinks, countertops, toilets, mirrors, and floors in restrooms.
- Replenish restroom supplies and polish metalwork, including fixtures and fittings.
- Sweep, mop, and vacuum floors; perform additional floor work such as scrubbing, waxing, and polishing.
- Wash walls and woodwork; clean windows, door panels, partitions, and window sills.
- Notify supervisor of any needed maintenance or repairs.
- Comply with all company safety and risk management policies and procedures.
- Dust furniture, fixtures, equipment, and partitions.
- Other duties as assigned.
Requirements
- Has knowledge of commonly used concepts, practices, and procedures within the housekeeping/janitorial field.
- Maintains a presentable and polished appearance in keeping with service standards.
- Must be able to stand during the entire scheduled shift.
- Ability to handle the stress of a fast-paced work shift up to ten (10) hours.
- Ability to lift and/or move up to 40 pounds.
- Ability to walk, bend, twist, and stand to perform normal job functions.
- Report on work on a regular and timely basis.
- Adheres to all local and state health department guidelines.
- Able to work rotating shifts including weekends and holidays.
- Must be able to pass and obtain security background check and clearance to work in an airport environment.
Skills
- Hospitality Focus
- Guest Experience
- Active Listening
- Speaking
- Conflict Resolution
- Problem Solving
Location
- John F. Kennedy International Airport
Work Type
- Full-time
Experience Level
- Entry Level
Salary/Compensations
- $22.00 per hour
Benefits
- Medical Insurance (Health, Dental, Vision)
- Disability Insurance
- Vacation and PTO
- 401K Plan with generous Company Matching
- Employee Assistance Program (EAP)
- Employee Corporate Discounts for nationally recognized products and services
About the Company
- Hyde Park Hospitality (HPH) is a dynamic and fast-growing company with deep roots in the food business.
- HPH earned Crain’s Fast 50 Award in 2026.
- Services include airport concessions, management staffing, brand licensing, and contracted food and facilities management.
- HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status.
Equal Opportunity
- With a 75% diverse senior management team, HPH values diversity and welcomes everyone with necessary qualifications and experience, regardless of race, gender, sexual orientation, age, disability, veteran status, and any other protected status, to apply.
