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About the Role

The National Account Executive is responsible for the overall management of a book of business of large, strategic customers. This role is accountable for the maintenance, growth, and increased profitability of existing business, acquisition of new business on existing accounts, customer satisfaction, and the strategic direction of assigned accounts with integrated Medical and Pharmacy business.

Responsibilities

• Take lead role in pharmacy relationship and strategy development for existing OptumRx pharmacy clients to achieve retention, profitability, and satisfaction objectives.
• Define customer needs to enable company to differentiate and position for retention and growth.
• Understand the competitive landscape and effectively position pharmacy management programs, participating as account management lead for pharmacy in best and final meetings, industry forums, broker, and consultant meetings.
• Organize internal resources as necessary to support pharmacy growth and retention for existing clients.
• Channel customer needs and expectations into the larger organization's priorities initiatives and services.
• Develop and monitor client financial performance including renewal planning, negotiation, and profitability levels.
• Coordinate and influence superior customer service delivery by developing and maintaining solid intercompany relationships.

Requirements

• 5+ years of client facing management experience in the PBM, healthcare industry, Health Plan, pharmaceutical company and/or pharmacy consulting experience.
• 5+ years of experience working with large employers and/or health plans.
• 5+ years of business development/account management experience, preferably National Accounts, managing complex client benefit offerings.
• 3+ years of new and existing client implementation experience.
• Demonstrated knowledge and experience working with employer benefit consultants.
• Ability to travel up to 25-35%.
• Driver’s License and access to reliable transportation.
• Must adhere to UnitedHealth Group’s Telecommuter Policy while working remotely.
• Candidates are required to pass a drug test before beginning employment.

Skills

• Experience working with pricing and contracts.
• Working knowledge of business planning and financial / underwriting acumen.
• Understanding of pharmacy benefit design, formulary management and claims processes.
• Ability to create and implement strategic visions for clients.
• Excellent communication, interpersonal, leadership and strategic skills (internal/ external).
• Excellent influence, collaboration and listening skills.
• Proven ability to execute account strategies to achieve retention, profitability, growth and satisfaction.
• Proven ability to navigate a complex organizational structures.
• Ability to develop trust-based partnerships with clients and internal teams.
• Solid negotiation and leadership skills.
• Ability to be a team player.
• Excellent verbal, written and presentation skills; ability to influence key stakeholders.

Location

• Remote (within the U.S.)

Work Type

• Remote
• Full-time

Experience Level

• 5+ years of client facing management experience
• 5+ years of experience working with large employers and/or health plans
• 5+ years of business development/account management experience
• 3+ years of new and existing client implementation experience

Salary/Compensations

• $112,700 - $193,200 annually

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

About the Company

• Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.
• The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
• Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.
• Come make an impact on the communities we serve as you help us advance health optimization on a global scale.
• Join us to start Caring. Connecting. Growing together.
• At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
• We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life.
• Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
• We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Equal Opportunity

• UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.