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About the Role

This execution-focused Billing Specialist role supports the full scope of revenue operations, ensuring accurate and timely cash pay invoicing, contracting, and insurance claims. The ideal candidate is organized, detail-oriented, customer service oriented, and comfortable operating independently in a fast-moving environment, with a desire to modernize systems.

Responsibilities

• Process and manage all cash pay billing cycles, ensuring timely and accurate invoice generation for patients and clients.
• Perform daily, weekly, and monthly account reconciliations to ensure financial records remain accurate and up to date.
• Manage extension requests and contracts, including communication with clients and guarantors regarding billing questions and account needs.
• Track outstanding balances and conduct proactive follow-up on unpaid invoices.
• Coordinate with clinical and administrative teams to resolve billing discrepancies and obtain missing information.
• Maintain organized and accurate records within billing systems and electronic health record (EHR/EMR) platforms.
• Generate regular billing and revenue reports for leadership review.
• Assist with audits and ongoing billing process improvement initiatives.
• Support the build-out of insurance billing operations, including claim coding, claim scrubbing, submissions, A/R tracking, and reporting.

Requirements

• Minimum 1–2 years of experience managing accounts receivable.
• Experience with account reconciliation, collections, and payment processing.
• Exceptional organizational skills with strong attention to detail.
• Proficiency with QuickBooks, DocuSign, and Excel.
• Strong written and verbal communication skills.
• Innovative mindset with an interest in improving systems and processes, particularly through technology.
• Strong time management and prioritization skills.
• Self-starter with the ability to operate independently in a fast-paced environment.
• Experience with medical billing platforms such as CollabMD and Kipu.
• Certified Professional Biller (CPB) or Certified Medical Reimbursement Specialist (CMRS) designation preferred.

Skills

• QuickBooks
• DocuSign
• Excel
• Account reconciliation
• Collections
• Payment processing
• Billing systems
• Electronic health record (EHR/EMR) platforms
• Medical billing platforms
• Collabmd
• Kipu

Location

• Rye, New York

Work Type

• Full-time

Experience Level

• 1-2 years

Education Level

• Certified Professional Biller (CPB)
• Certified Medical Reimbursement Specialist (CMRS)

Salary/Compensations

• $65,000 - $75,000

Benefits

• Health benefits (full-time employees)
• Dental benefits (full-time employees)
• Vision benefits (full-time employees)

About the Company

• Release is a mission-driven organization redefining how the world views and treats substance use and mental health.
• At Release, recovery is about growth, connection, and long-term transformation.
• We believe recovery is a journey, not a destination, and we’re committed to shaping that journey with intention, care, and innovation.