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About the Role

Join our team as a Security Officer in a professional healthcare environment where safety, customer service, and compassionate communication are top priorities. We are seeking dependable individuals who can provide a welcoming presence while maintaining a safe and secure environment for patients, visitors, and staff. This role is ideal for security professionals who are calm under pressure, enjoy interacting with people, and are confident using de-escalation techniques in sensitive situations.

Responsibilities

Maintain a safe, secure, and professional environment for staff, visitors, and patients.
Provide exceptional customer service while serving as the first point of contact.
Conduct routine interior and exterior patrols on foot.
Respond promptly and professionally to incidents and service requests.
Utilize Crisis Prevention Intervention (CPI) principles and de-escalation techniques to manage challenging situations.
Monitor individuals when necessary to promote safety during potential elopement situations while following established procedures.
Work closely with the onsite Security Operations Center (SOC) and other team members during incidents.
Complete accurate reports and communicate effectively with supervisors and fellow officers.
Maintain a professional appearance and positive demeanor at all times.

Requirements

1–3 years of prior security experience.
Valid New York State Security Guard License.
High School Diploma or GED.
Strong verbal and written communication skills.
Excellent customer service and interpersonal skills.
Experience with, or the ability to learn, Crisis Prevention Intervention (CPI) and de-escalation techniques.
Ability to remain calm and make sound decisions in stressful situations.
Physically capable of standing and walking for extended periods, including frequent foot patrols.
Ability to safely monitor and follow individuals during potential elopement situations while maintaining professionalism.
Reliable, dependable, and able to work independently or as part of a team.

Skills

Crisis Prevention Intervention (CPI)
De-escalation techniques
Customer service
Communication

Location

Katonah, NY

Work Type

Part-Time
Overnight Shift
Day Shift
Evening Shift

Experience Level

1-3 years

Education Level

High School Diploma or GED

Salary/Compensations

$20.00 per hour

Benefits

Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work

About the Company

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Securitas’ core values - Integrity, Vigilance and Helpfulness - are the foundation for our employees to build trust with customers, colleagues, and the surrounding community.
Integrity: Securitas employees are honest and trusted by customers to safeguard their premises and valuables. We don’t compromise on integrity and create an open forum for our employees and customers to voice opinions, report improprieties, and share information.
Vigilance: Seeing, hearing, and evaluating. A Securitas employee is always attentive and often notices things that others don’t. Their vigilance is necessary in order to be aware of potential risks or incidents that may take place on our customers’ premises.
Helpfulness: As part of an on-going effort to ensure safety, Securitas employees are always ready to help if an incident occurs that requires intervention regardless of whether or not it is directly related to their job.