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About the Role

The Social Care Network Housing Specialist will conduct housing assessments, provide case management, assist clients with housing applications and rental subsidies, and connect them with resources. This role involves establishing relationships with landlords and brokers, utilizing online resources to find apartments, and maintaining a database of housing resources.

Responsibilities

• Conduct outreach to Medicaid recipients referred for HRSN and housing services.
• Assess housing needs and develop individualized housing plans.
• Complete applications for housing and rental subsidy programs.
• Assist in finding temporary or emergency housing.
• Collaborate with care teams and community partners for coordinated support.
• Document interactions, referrals, and follow-ups accurately in the case management platform.
• Maintain confidentiality and act with cultural sensitivity and empathy.
• Develop relationships with community groups/agencies in partnership with the Center.
• Adhere to agency and program-specific policies and procedures.
• Attend staff meetings, trainings, and other pertinent events.
• Perform any other duties as required.

Requirements

• Associate's or Bachelor's degree in Social Work, Human Services, Urban Planning, or a related field (or equivalent experience).
• Minimum 2 years of experience in housing services, case management, or working with vulnerable populations.
• Experience in pre-tenancy services, including interviews, housing search and application process, tenant rights/eviction education, and case management or social services.
• Knowledge of social care, local resources, and health-related social need principles.
• Ability to assess housing needs and develop individualized housing plans.
• Knowledge of local, state, and federal housing assistance programs (Section 8, HUD, HRA, etc.).
• Familiarity with Medicaid eligibility, benefits, and referral systems.
• Excellent communication, interpersonal, and active listening skills.
• Technological proficiency with data entry, recordkeeping, and screening tools.
• Ability to work independently and as part of an interdisciplinary team.
• Flexibility as the agency rolls out enhanced care services.
• Some local travel is required for community site visits or events.
• Must maintain professionalism in sensitive and confidential situations.
• Flexibility is essential as the role will evolve and services expand to other community centers.

Skills

• Housing assessments
• Case management
• Application assistance
• Rental subsidy programs
• Landlord and broker relations
• Internet resource utilization
• Database management
• Outreach
• Individualized housing plans
• Temporary/emergency housing assistance
• Collaboration
• Documentation
• Confidentiality
• Cultural sensitivity
• Empathy
• Relationship development
• Data entry
• Recordkeeping
• Screening tools
• Independent work
• Teamwork

Location

• Lower Manhattan

Work Type

• Full-time
• Hybrid

Experience Level

• Minimum 2 years of experience

Education Level

• Associate's degree
• Bachelor's degree

Benefits

• Monthly MetroCard/equivalent will be provided for travel

About the Company

• Educational Alliance (EA) is one of New York City’s original settlement houses, founded in 1889 to offer educational, social, and cultural services to Jewish immigrants. Today, EA is a Jewish institution partnering with diverse communities throughout Lower Manhattan, providing high-quality programs that enhance well-being and socio-economic opportunities. EA believes everyone should have the tools to thrive and empowers people of all backgrounds through its network of community centers. Programs include free meals for seniors, addiction treatment, early childhood education, art classes, and Jewish cultural events. EA is committed to recognizing individual value and building community.
• The Center for Recovery and Wellness (CRW) offers a holistic, strengths-based approach to recovery and wellness, addressing individual needs through residential and outpatient addiction treatment, recovery services, prevention education, and community programming. CRW provides culturally competent, evidence-based programs that strengthen individuals and communities, enhance resiliency, and foster lasting recovery.

Equal Opportunity

• Educational Alliance is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, marital status, disability status, veteran status, or any other characteristic protected by applicable federal, state, or local law.