About the Role
The Addiction Treatment Counsellor provides counselling, crisis intervention, and group facilitation to women in a 90-day addiction treatment program. This role involves developing and delivering programs, engaging in advocacy, referrals, coordination with service providers, and providing individual and group therapy.
Responsibilities
- Works within an inter-disciplinary team, liaising with others to promote a supportive and respectful environment.
- Participates as a member in all team functions e.g., program planning, team meetings, case conferences, etc.
- Engages in trauma-informed psychosocial assessment with clients.
- Ensures flow of critical information, including documentation and shift change, to bring forward issues and occurrences that take place while on shift.
- Supports strategies that encourage the involvement of all in providing and developing Street Haven services.
- Promotes a mutually supportive environment that emphasizes collaborative approaches and values the contributions of all members, including staff and residents within the in-residence treatment service.
- Provides support to clients within Street Haven’s umbrella of programs through addressing addiction, mental health and other trauma-related challenges (i.e., at the shelter).
- Provides individual and group counselling and education utilizing various models such as Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), life skills, coaching, mentoring and goal setting.
- In collaboration with the clients, develop individual treatment plans that will therapeutically guide, educate and empower clients to work toward substance use goals.
- In collaboration with the team, plan and develop programs that respond to client needs and trends.
- Support and mediate through client conflict and dynamics.
- Support clients with referrals and access to withdrawal management services.
- Monitor and accurately document client progress and coordinate treatment options.
- Provide psychoeducational programing and group facilitation to clients in residence.
- Be an active participant in case presentations evaluating therapeutic goals, barriers and treatment options within Street Haven Addiction Services and connecting programs.
- Provides case planning services, using a person-centered, anti-oppression, harm reduction approach to clients.
- Makes appropriate referrals and support systems navigation to ensure smooth reintegration into the community.
- Demonstrates a strong understanding of abstinence-based practices and principles and an ability to work within this framework.
- Monitors client progress and coordinate supports, including treatment options.
- Promotes a mutually supportive environment that emphasizes collaborative approaches and values the contributions of all members, including staff and clients.
- Provides frontline support to other Street Haven staff/clients when needed.
- Responsible for the admission, discharge and profile creation on the database for new clients.
- Develops and maintains accurate and confidential user of service record keeping in accordance with DATIS privacy guidelines and Street Haven policies and procedures.
- Maintains accurate real time case notes, client data and other records.
- Responsible for tracking and summarizing of statistical data on a quarterly basis.
- Keeps track of client referrals, admissions and discharges.
- Perform other duties as required.
Requirements
- Has a minimum of 2 years of professional experience working in social services or related fields, and/or a combination of relevant education and experience.
- Experience working with marginalized women facing concurrent disorders would be an asset.
- Committed to the mission of Street Haven.
- Directed by the principles of Housing First and Harm Reduction.
- All policies, procedures and service delivery informed by a demonstrated commitment to diversity and inclusion.
Skills
- Counselling
- Crisis intervention
- Group facilitation
- Trauma-informed psychosocial assessment
- Cognitive Behavioural Therapy (CBT)
- Dialectical Behaviour Therapy (DBT)
- Life skills
- Coaching
- Mentoring
- Goal setting
- Case planning
- Person-centered approach
- Anti-oppression approach
- Harm reduction approach
- Abstinence-based practices
Location
- 144 Roxborough Street West, Grant House
- Downtown Toronto
Work Type
- Full-Time
- Permanent
- On-site
Experience Level
- Minimum of 2 years of professional experience
Education Level
- Post-secondary degree or diploma in Human Services, Social Work, Addictions, or Mental Health
Salary/Compensations
- $57,449.60 Annually
About the Company
- Street Haven at the Crossroads is a multidisciplinary agency dedicated to supporting women on their journey toward safety, stability, and personal empowerment.
- The organization provides a continuum of care that includes emergency shelter services, supportive housing, addiction recovery programs, mental health supports, and skills training.
- Since 1965, Street Haven has served women across the Greater Toronto Area through both onsite and outreach community-based programs, meeting women where they are.
- Through an integrated and compassionate approach to service delivery, Street Haven helps women rebuild their lives with dignity, resilience, and hope.
Equal Opportunity
- We are committed to diversity, equity and inclusion.
- Street Haven is an equal opportunity employer and candidates from diverse communities are strongly encouraged to apply.
- We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
- We strongly encourage applications from women, and we welcome applications from candidates who can relate to and understand the unique needs of our client population.
