ADDICTION TREATMENT COUNSELLOR at STREET HAVEN AT CROSSRDS | Ontario | Rezi

ADDICTION TREATMENT COUNSELLOR at STREET HAVEN AT CROSSRDS

ADDICTION TREATMENT COUNSELLOR

STREET HAVEN AT CROSSRDS · Ontario

6 days ago

ADDICTION TREATMENT COUNSELLOR

STREET HAVEN AT CROSSRDS · Ontario

6 days ago
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About the Role

The Addiction Treatment Counsellor provides counselling, crisis intervention, and group facilitation to women in a 90-day addiction treatment program. This role involves developing and delivering programs, engaging in advocacy, referrals, coordination with service providers, and providing individual and group therapy.

Responsibilities

  • Works within an inter-disciplinary team, liaising with others to promote a supportive and respectful environment.
  • Participates as a member in all team functions e.g., program planning, team meetings, case conferences, etc.
  • Engages in trauma-informed psychosocial assessment with clients.
  • Ensures flow of critical information, including documentation and shift change, to bring forward issues and occurrences that take place while on shift.
  • Supports strategies that encourage the involvement of all in providing and developing Street Haven services.
  • Promotes a mutually supportive environment that emphasizes collaborative approaches and values the contributions of all members, including staff and residents within the in-residence treatment service.
  • Provides support to clients within Street Haven’s umbrella of programs through addressing addiction, mental health and other trauma-related challenges (i.e., at the shelter).
  • Provides individual and group counselling and education utilizing various models such as Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), life skills, coaching, mentoring and goal setting.
  • In collaboration with the clients, develop individual treatment plans that will therapeutically guide, educate and empower clients to work toward substance use goals.
  • In collaboration with the team, plan and develop programs that respond to client needs and trends.
  • Support and mediate through client conflict and dynamics.
  • Support clients with referrals and access to withdrawal management services.
  • Monitor and accurately document client progress and coordinate treatment options.
  • Provide psychoeducational programing and group facilitation to clients in residence.
  • Be an active participant in case presentations evaluating therapeutic goals, barriers and treatment options within Street Haven Addiction Services and connecting programs.
  • Provides case planning services, using a person-centered, anti-oppression, harm reduction approach to clients.
  • Makes appropriate referrals and support systems navigation to ensure smooth reintegration into the community.
  • Demonstrates a strong understanding of abstinence-based practices and principles and an ability to work within this framework.
  • Monitors client progress and coordinate supports, including treatment options.
  • Promotes a mutually supportive environment that emphasizes collaborative approaches and values the contributions of all members, including staff and clients.
  • Provides frontline support to other Street Haven staff/clients when needed.
  • Responsible for the admission, discharge and profile creation on the database for new clients.
  • Develops and maintains accurate and confidential user of service record keeping in accordance with DATIS privacy guidelines and Street Haven policies and procedures.
  • Maintains accurate real time case notes, client data and other records.
  • Responsible for tracking and summarizing of statistical data on a quarterly basis.
  • Keeps track of client referrals, admissions and discharges.
  • Perform other duties as required.

Requirements

  • Has a minimum of 2 years of professional experience working in social services or related fields, and/or a combination of relevant education and experience.
  • Experience working with marginalized women facing concurrent disorders would be an asset.
  • Committed to the mission of Street Haven.
  • Directed by the principles of Housing First and Harm Reduction.
  • All policies, procedures and service delivery informed by a demonstrated commitment to diversity and inclusion.

Skills

  • Counselling
  • Crisis intervention
  • Group facilitation
  • Trauma-informed psychosocial assessment
  • Cognitive Behavioural Therapy (CBT)
  • Dialectical Behaviour Therapy (DBT)
  • Life skills
  • Coaching
  • Mentoring
  • Goal setting
  • Case planning
  • Person-centered approach
  • Anti-oppression approach
  • Harm reduction approach
  • Abstinence-based practices

Location

  • 144 Roxborough Street West, Grant House
  • Downtown Toronto

Work Type

  • Full-Time
  • Permanent
  • On-site

Experience Level

  • Minimum of 2 years of professional experience

Education Level

  • Post-secondary degree or diploma in Human Services, Social Work, Addictions, or Mental Health

Salary/Compensations

  • $57,449.60 Annually

About the Company

  • Street Haven at the Crossroads is a multidisciplinary agency dedicated to supporting women on their journey toward safety, stability, and personal empowerment.
  • The organization provides a continuum of care that includes emergency shelter services, supportive housing, addiction recovery programs, mental health supports, and skills training.
  • Since 1965, Street Haven has served women across the Greater Toronto Area through both onsite and outreach community-based programs, meeting women where they are.
  • Through an integrated and compassionate approach to service delivery, Street Haven helps women rebuild their lives with dignity, resilience, and hope.

Equal Opportunity

  • We are committed to diversity, equity and inclusion.
  • Street Haven is an equal opportunity employer and candidates from diverse communities are strongly encouraged to apply.
  • We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
  • We strongly encourage applications from women, and we welcome applications from candidates who can relate to and understand the unique needs of our client population.