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About the Role

The Healthcare Assistant will assist the Practice clinical team in the provision and delivery of prescribed programmes of patient care, working under the direct supervision of the Senior Practice Nurse and Senior GP, and strictly in accordance with specific Practice guidelines and protocols. Previous General Practice (GP) experience and confidence working within a primary care environment are essential. Experience using the EMIS clinical system is also required.

Responsibilities

Perform new patient health checks, NHS Health checks, Diabetes foot checks, Asthma checks, CRM checks, 1st part of SMI checks, and Blood pressure checks.
Conduct 24-hour BP monitoring.
Record ECGs.
Perform phlebotomy.
Conduct spirometry.
Undertake chaperoning duties.
Administer B12 injections and flu vaccines on a named patient basis.
Process and manage laboratory samples requested by GPs/Nurses.
Sterilize, cleanse, and maintain surgical equipment.
Manage vaccine/cold chain storage, monitoring, and recording.
Restock and rotate surgical equipment and vaccines.
Clear and restock consulting rooms.
Prepare and maintain environments and equipment before, during, and after patient care interventions, including assisting GPs during minor operations.
Assist in the assessment and surveillance of patients’ health and well-being, including providing simple lifestyle and dietary advice.
Undertake specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual.
Help raise awareness of health and well-being and how it can be promoted.
Assist with the collection and collation of data relating to health and well-being.
Undertake infection control training and update it periodically.
Participate in all infection control measures within the practice following current procedures and protocols.
Maintain confidentiality of patient and practice information.
Assist in promoting and maintaining own and others’ health, safety and security.
Support equality, diversity, and rights of patients, carers, and colleagues.
Participate in training programs, including annual individual performance reviews.
Take responsibility for own development, learning, and performance.
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions.
Contribute to team effectiveness by reflecting on activities and suggesting improvements.
Work effectively with individuals in other agencies to meet patient needs.
Effectively manage own time, workload, and resources.
Communicate effectively with other team members, patients, and carers.
Recognize needs for alternative communication methods and respond accordingly.
Apply Practice policies, standards, and guidance.
Discuss with team members how policies, standards, and guidelines affect own work.
Participate in audit where appropriate.

Requirements

Previous experience working as a Healthcare Assistant within a GP Practice setting.
Experience using the EMIS clinical system.
Ability to work effectively as part of a multidisciplinary primary care team.
Good communication skills.
Ability to provide high-quality patient care.
Commitment to maintaining confidentiality, professionalism, and patient dignity.
Undertake infection control training and update it periodically.
Participate in all infection control measures within the practice following current procedures and protocols.
Assist in promoting and maintaining own and others’ health, safety and security.
Support equality, diversity, and rights of patients, carers, and colleagues.
Participate in any training programme implemented by the Practice.
Participate in an annual individual performance review.
Take responsibility for maintaining a record of own personal and/or professional development.
Take responsibility for own development, learning and performance.
Demonstrate skills and activities to others who are undertaking similar work.
Alert other team members to issues of quality and risk.
Assess own performance and take accountability for own actions, either directly or under supervision.
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the team’s performance.
Work effectively with individuals in other agencies to meet patients needs.
Effectively manage own time, workload and resources.
Communicate effectively with other team members.
Communicate effectively with patients and carers.
Recognize people’s needs for alternative methods of communication and respond accordingly.
Apply Practice policies, standards and guidance.
Discuss with other members of the team how the policies, standards and guidelines will affect own work.
Participate in audit where appropriate.

Skills

EMIS clinical system
Communication skills
Patient care
Confidentiality
Professionalism
Infection control
Health and safety
Equality and diversity
Personal development
Teamwork
Time management

Location

Primary care environment

Work Type

20 hours per week
Possibility of increasing to 37.5 hours per week

Experience Level

Previous General Practice (GP) experience required
Experience using the EMIS clinical system essential

Education Level

NMC professional development requirements for PREP

About the Company

The Practice operates under specific guidelines and protocols.

Equal Opportunity

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation. Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues. Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.