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About the Role

As part of the People Services team, the People Associate plays a key role in delivering a high-quality, responsive, and customer-focused HR service to employees and managers across Gamma. The role is responsible for providing efficient administrative and operational support throughout the employee lifecycle, ensuring a positive employee experience while maintaining accurate records and compliance with company policies and processes. The successful candidate will contribute to the continuous improvement of People Services, champion Gamma's values, and help foster an engaging and supportive workplace culture.

Responsibilities

Provide comprehensive administrative support across the full employee lifecycle, supporting the delivery of People Services to employees.
Prepare and administer all employment-related documentation, including contracts of employment, contractual amendments, probation letters and termination letters.
Maintain accurate and up-to-date employee records within the HR Information System (Dayforce), ensuring all employee data is managed in line with company policies and data protection requirements.
Act as a key liaison between People Services and Payroll teams to ensure employee information is processed accurately and employees are paid correctly and on time.
Manage and progress assigned tickets within the People Services ticketing system, ensuring queries are resolved accurately, professionally, and within agreed service levels.
Act as an ambassador for Gamma's values and culture, always demonstrating professional behaviours and a customer-focused approach.
Identify opportunities to improve People Services processes, documentation, and employee experience.
Contribute positively to team objectives and support broader People initiatives and projects as required.

Requirements

Excellent communication skills, both written and verbal, with strong attention to detail.
Strong IT skills, including proficiency in Microsoft Excel and Word.
Ability to build effective working relationships with stakeholders at all levels of the organisation.
Strong organisational skills with the ability to prioritise workloads effectively and meet deadlines.
Comfortable working in a fast-paced environment and adapting to changing priorities.
Ability to handle sensitive and confidential information with discretion and professionalism.
Demonstrates initiative, accountability, and a proactive approach to problem-solving.
Strong team-working skills, with a collaborative and supportive mindset.
Resilient under pressure and able to maintain a positive and professional attitude.
Fluent in English, with proficiency in an additional European language (Spanish, Dutch, or German).
Experience using HR Information Systems and maintaining accurate employee records.
Understanding of the role and challenges of a People Services or HR Operations function.
Eligible to work in the UK.
Pass a basic DBS check.

Skills

Communication skills
Attention to detail
IT skills
Microsoft Excel
Microsoft Word
Stakeholder management
Organisational skills
Prioritisation
Time management
Adaptability
Discretion
Professionalism
Initiative
Accountability
Problem-solving
Teamwork
Collaboration
Resilience
HR Information Systems
HR Operations

Location

London
Newbury

Work Type

Hybrid

Benefits

25 days annual leave + birthday
Subsidised private medical insurance
5.1% matched pension contributions
Enhanced parental leave
Life assurance and Income protection
Share save and incentive plans
Electric Vehicle and Cycle scheme
Employee discounts
Volunteer day

About the Company

At Gamma we provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region.
Our people are at the heart of everything we do. When you join us, you’ll be part of a collaborative, forward-thinking team that’s transforming how businesses connect and communicate globally.
We’re growing fast, but we never lose sight of what matters: our people. Whether you're looking to develop your skills, take on new challenges, or make a meaningful impact, Gamma is the place to do it.

Equal Opportunity

Gamma is an equal-opportunity employer committed to building diverse, inclusive teams where everyone feels valued and can be their authentic selves. We welcome applicants from all backgrounds, especially those underrepresented in our industry. As a family-friendly employer, we foster a culture of trust, autonomy, and flexibility to support your work-life balance and help you thrive at Gamma.