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About the Role

At Schenectady Community Action Program (SCAP), we believe in supporting one another as we all work collaboratively towards one common goal - eradicating poverty. By joining our team, you will be joining in the mission to help improve communities, alleviate poverty, and change people's lives. SCAP is an anti-poverty agency dedicated to serving low-income individuals and families who "are in economic, educational or social need.". We believe that empowering people is the best way to help families move out of poverty. Come join our team if you're looking to make a positive impact on our local community.

Responsibilities

Responsible for timely and accurate data collection, data entry and generating monthly reports from numerous databases for management.
Work as a member of the agency support team to implement appropriate systems and to support agency initiatives and events.
Integrate processes to reduce duplication of effort and maintain integrity of policies and procedures.
Responsible for office support functions to enable an efficient and effective organizational flow, providing support services to the Director in an accurate, efficient, and timely manner.
Supervise receptionist/intake secretary, following all agency policies and arranging for coverage as needed including covering the reception area as needed.
Manage reception area including representing SCAP proactively, keeping with appropriate systems.
Order supplies and equipment for Department and process purchase orders as directed.
Maintain all equipment in good working order as needed.
Assist with the scheduling of training, make appointments and other support functions for Management.
Conduct orientation activities for new employees of the Department and other personnel as directed following Agency best practices and policies.

Requirements

Bachelors Degree in a related field and three (3) years related and progressive experience.
Office management and supervisory experience preferred.
Experience working with time sensitive, confidential information and providing support to executive management.
Demonstrated excellent written and verbal communication skills, with good knowledge of appropriate boundaries and exercising confidential protocols.
High level of computer literacy required including the use of technology that creates efficient systems.
Experience with Microsoft Office Products, databases, and other software required.
Must be able to multi-task, answer multi-line phones, conduct a smooth running office and show excellent organizational skills.
Experience with direct customer service preferred.
Must be able to work cooperatively as a team and display good problem solving skills.
Knowledge and understanding of issues related to individuals and families in poverty.
Ability to build upon the strengths of those we serve with diverse racial, cultural, social, educational and economic backgrounds, including high risk populations, to provide high-level services and lasting solutions to fit each individuals and family's needs.

Skills

Microsoft Office Products
databases
other software
multi-tasking
answering multi-line phones
organizational skills
direct customer service
teamwork
problem solving

Location

Main Office - SCHENECTADY, NY 12307

Work Type

Full Time

Experience Level

3 years related and progressive experience
Office management experience preferred
Supervisory experience preferred

Education Level

4 Year Degree
Bachelors Degree in a related field

Salary/Compensations

$26.00 - $28.00 Hourly

Benefits

Paid Personal Time
Paid Vacation Time
Paid Sick Time
Company Holidays
Medical Insurance
Dental & Vision Insurance
403(b) with Company Match!
Flexible Spending Accounts
Referral Program
Employee Assistance Program (EAP)
Parental Leave

About the Company

We recognize the importance of employee satisfaction and will provide you with all the tools you need every step of the way.
Here at SCAP, we will provide you with competitive wages, work-life balance, career advancement and an amazing benefits package.

Equal Opportunity

Schenectady Community Action Program is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, veteran status, or any other basis prohibited by law.