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About the Role

The Case Manager coordinates, manages, documents, and supports the treatment and programming of youth. This role also serves as a liaison, developing and maintaining rapport and communication with the county, family, and youth. It is a full-time, benefit-eligible position with flexible scheduling, occasional overtime, and requires use of a personal vehicle for business purposes.

Responsibilities

• Collaborates and communicates with county workers, service providers, program staff, and family members to advocate for a youth’s best interests.
• Communicates and consults regularly with the Clinician regarding treatment implications and goals.
• Collaborates with internal departments to ensure service and treatment congruency.
• Attends all required meetings.
• Maintains all required record keeping, reports, and documentation.
• Provides direct support to families, including visitations and home assessments.
• Collaborates with the program management team on treatment, program planning, paperwork, and intra-agency communication.
• Represents the organization professionally, upholding its values, mission, and philosophy.
• Demonstrates and promotes principles of Therapeutic Crisis Intervention (TCI), Boys Town Psychoeducational Model (PEM), and other skills-based models.
• Understands and adheres to all Agency policies, protocols, and procedures.
• Manages paperwork demands within established time frames.
• Maintains productive and professional relationships with staff, youth, parents, and community partners.
• Maintains the highest ethical standards and conduct.
• Ensures regular and timely attendance.

Requirements

• Ability to work independently and collaborate effectively within a multidisciplinary team.
• Ability to work independently and without direct oversight.
• Ability and willingness to take initiative.
• Strengths-based and client-centered approach.
• Experience and/or familiarity with mental health related community-based supports.
• Ability to lift 25 pounds without assistance.
• Ability to sit, squat, crouch, and stand for elongated periods of time.
• Ability to lift arms over head in an upward reaching motion.
• Ability to walk up and downstairs up to several times per day.
• Ability to use systems including Word, Excel, Outlook, and Teams.
• Valid driver’s license and auto insurance, free from major infractions and deemed acceptable to the insurance carrier.
• Varying levels of travel may be required.

Skills

• Written communication skills
• Verbal communication skills
• Interpersonal skills
• Client-centered approach

Location

• Main Campus - Syracuse, NY 13224

Work Type

• Full Time
• Flexible Job Shift
• Occasional overtime hours
• Weekend hours

Experience Level

• Some travel

Education Level

• 2 Year Degree
• Bachelor’s degree in Social Work, behavioral sciences or a related field
• Associate’s degree with 3 years case management experience

Salary/Compensations

• $23.50 - $24.50 Hourly

Benefits

• Benefit eligible position

About the Company

• Elmcrest’s Core Values & Competencies: Honesty, Willingness to Learn, Dedication to Purpose, Social Concern, Self-Examination.
• Elmcrest Children’s Center prohibits discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.
• Elmcrest Children’s Center will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Elmcrest Children’s Center.
• Your employment with Elmcrest Children’s Center is at will.

Equal Opportunity

• Elmcrest Children’s Center prohibits discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status.
• Elmcrest Children’s Center will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Elmcrest Children’s Center.