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About the Role

The Controller is responsible for overseeing, directing, and administering the day-to-day accounting operations of the hotel, contributing to outstanding guest service and financial profitability.

Responsibilities

• Manage the daily function of the accounting office including AP, AR, Payroll, Income Auditing and General Cashiering, ensuring efficiency and accuracy.
• Monitor hotel revenues and expenses, ensuring accurate recording per HNSF guidelines.
• Investigate and critique variance to budget or prior year, offering improvement methodologies to management.
• Assist the CFO in preparing and maintaining the annual operation budget.
• Assist the CFO in developing and monitoring departmental Key Performance Indicators (KPIs) and oversee monthly KPI Meetings.
• Provide leadership and motivation to the accounting staff.
• Maintain property accounting controls such as cash, petty cash, and purchase orders, ensuring compliance with accounting policies.
• Reconcile balance sheet accounts monthly.
• Work with department heads on understanding their departmental budget and forecast.
• Complete the "Month End" process, including preparing journal entries for Income, Payroll, Amortizing prepaid items, booking accruals, and other items.
• Respond to and resolve guest and staff difficulties courteously, professionally, and promptly.
• Interact with people beyond giving and receiving instructions, particularly with supervisors, subordinates, co-workers, and guests to complete assignments and resolve complaints.
• Interpret and comply with a variety of instructions furnished in written, oral, diagrammatic, or schedule form.
• Perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
• Maintain safety and cleanliness of the work area.

Requirements

• Bachelors Degree in Finance or Accounting.
• Minimum of 10 years in accounting experience with a minimum of 5 years in a managerial role.
• Must possess strong technical skills and have advanced proficiency in MS Excel and other accounting software.
• Thorough knowledge of budgeting and generally accepted accounting principles.
• Thorough knowledge of hotel innkeeping laws.
• Ability to direct and coordinate accounting functions.
• Ability to train, motivate, evaluate, mentor, and direct employees and managers to achieve desired results.
• Ability to maintain excellent relations with staff.
• Ability to manage by example.
• Exceptional oral communication skills to negotiate and persuade guests and staff.
• Ability to converse calmly with irate guests, superiors, and subordinates in intense emotional situations.
• Ability to work and complete assignments on time despite frequent stressful, emergency, critical, or unusual interruptions.
• Ability to participate in (and lead when necessary) all departmental and hotel-wide meetings.

Skills

• MS Excel
• Accounting software proficiency
• Budgeting
• Generally accepted accounting principles
• Hotel innkeeping laws
• Accounting functions management
• Staff training, motivation, evaluation, mentoring, and direction
• Staff relations management
• Oral communication
• Negotiation
• Persuasion

Location

• San Francisco, CA 94102

Work Type

• Full-time

Experience Level

• 10 years accounting experience
• 5 years managerial experience

Education Level

• Bachelors Degree in Finance or Accounting

Salary/Compensations

• $90,000.00 - $130,000.00

Benefits

• Zero-deductible Medical Plan
• Pre-Tax Commuter and Parking Benefits
• Dental (PPO/DMO)
• PTO
• Vision
• Floating Holidays
• Chiropractic and Acupuncture Services
• Birthday Pay
• Long-Term Disability
• 401K Matching Program
• Life Insurance
• 2% Company Profit Sharing
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Friends & Family Rates at Nikko/Okura Hotels
• Reciprocity Rates at Participating Hotels
• Employee Discounts in ANZU and Feinstein’s at the Nikko
• Travel Assistance through Mutual of Omaha
• Free Employee Dining Room Meals
• Free Laundry and/or Parking to those who qualify
• Access to Health Club (Nikko Fitness Center, Swimming Pool, Fitness Classes, etc...)
• Employee Computer Access for Web Browsing and Printing
• Fitness/Gym Reimbursement
• Employee Job Referral Program
• Employee Recognition Programs and Employee Appreciation Events
• Discounts on Offsite Parking
• Discounts on Personal Dry Cleaning & Laundry
• Discounts on Movie Tickets
• Discounts on Amusement Park Tickets
• Discounts on Work Safety Shoes

About the Company

• Hotel Nikko San Francisco is a luxury property located just off Union Square in downtown San Francisco, with 532 guest rooms and suites, 22,000 square feet of meeting and banquet room space, and five food & beverage outlets.
• Our culture is based on 5 Core Values: Service, Collaboration, Credibility, Achievement, and Fun.
• We are seeking candidates who can deliver the Nikko tradition of outstanding customer service and help us fulfill our Mission of creating “Fantastic Memories” (Subarashii Omoide) to our external and internal guests.
• Consistently ranked as a "Best Place to Work" and “Best and Brightest Companies to Work For” in the SF Bay Area.
• Hotel Nikko San Francisco offers competitive salaries and a fun and rewarding work environment.

Equal Opportunity

• We are an Equal Opportunity Employer and M/F/V/D
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.