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About the Role
The Brick is seeking enthusiastic Customer Service Associates with a customer-focused attitude to join our service team. This role offers a rewarding experience in our retail locations, emphasizing team spirit and career growth.
Responsibilities
- Respond to customer inquiries and offer solutions courteously and professionally.
- Follow up with customers to identify and support their needs.
- Promote customer loyalty by providing exceptional customer support.
- Review and follow up on order reports daily.
- Perform other duties as assigned.
Requirements
- Strong customer service focus.
- Team oriented.
- High school diploma or equivalent.
- Exceptional communication skills, both written and verbal.
- Proven ability to multitask and maintain organization.
- Proficiency with computers and Microsoft Office programs.
- Flexibility to work all shifts, including evenings and weekends, as required.
Skills
- Customer service
- Communication
- Multitasking
- Organization
- Computer proficiency
- Microsoft Office
Location
- Retail locations
Work Type
- Full-time
Experience Level
- Commensurate with experience
Education Level
- High school diploma or equivalent
Salary/Compensations
- Competitive remuneration package
Benefits
- Career progression potential
- Ongoing personal and professional development
- Employee discounts
About the Company
- The Brick is committed to fair and accessible employment practices.
Equal Opportunity
- The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com.