Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

Under direct supervision, provides patient care activities and performs related support functions.

Responsibilities

• Establish and maintain positive relationships with patients, visitors, and other employees.
• Interact professionally, courteously, and appropriately with patients, visitors, and other employees.
• Behave in a manner consistent with maintaining and furthering a positive public perception of BronxCare Health System and its employees.
• Contribute to and participate in the Performance/Quality Improvement activities of the assigned department.
• Utilize the principles of leadership established by the AONE and ANA regarding attitude, privacy, phone etiquette, appearance, work environment, customer acknowledgement, patient/customer information, call lights/client needs, and customer waiting.
• Manage the flow of patients for assigned providers, monitor provider progress, and identify and retrieve the next scheduled patient.
• Introduce self and escort patients to exam rooms using appropriate patient identification techniques.
• Clean exam rooms prior to patient entry.
• Perform two identifiers for patient identification.
• Instruct patients to change into exam gowns when appropriate.
• Complete screening tools in the EMR with patients.
• Accurately perform and record vital signs, including blood pressure.
• Perform phlebotomy, including finger sticks.
• Perform vision and hearing testing.
• Perform blood glucose testing using a glucometer.
• Instruct patients and obtain specimens (sputum, urine, and stool).
• Assist patients in the use of assisted devices such as walkers, canes, and crutches.
• Transport patients, slips, specimens, and materials to and from areas.
• Prepare and maintain work areas with supplies and assist with inventory.
• Report changes in patient's conditions to the Registered Nurse.
• Prepare patients for examination and assist providers during examinations.
• Perform simple unsterile dressings.
• Obtain and record patients’ weight and height accurately.
• Assist patients in the use of incentive spirometers.
• Demonstrate understanding of the organization's fire/safety plan, emergency preparedness plan, and patient safety goals.
• Remove and/or report broken or damaged equipment promptly.
• Check alarm settings on medical devices and ensure they are audible.
• Check code cart/defibrillator based on hospital policy and ensure all institutional logs are updated.
• Participate in fire drills and emergency drills.
• Handle and properly dispose of regulated medical waste.
• Wear employee ID badge at all times.
• Comply with organizational procedures regarding absences, lateness, and timeliness of meal breaks.
• Comply with patient rights standards and confidentiality; maintain patients’ need for privacy, respect, and dignity.
• Practice infectious control standards.
• Assess the physical environment and report conditions that negatively impact safety.
• Communicate effectively with patients.
• Attend all mandatory educational sessions appropriate to the area/unit.
• Comply with hospital required competencies, including skills and HealthStream modules.
• Identify learning needs and seek opportunities to address them.

Requirements

• Two to three (2-3) years experience in an acute, chronic or ambulatory care setting.
• Completed Patient Care Technician Course.
• BLS certification.
• Certification of PCT (Phlebotomy / EKG) completion.
• High School or GED.
• Computer Knowledge.

Experience Level

• 2-3 years experience

Education Level

• High School or GED
• Patient Care Technician Course completion
• PCT (Phlebotomy / EKG) certification

About the Company

• BronxCare Health System