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About the Role
Responsible for obtaining required information from patients to complete accurate registrations for patient care, billing, and regulatory requirements, documenting all information within the Epic registration system.
Responsibilities
- Accurately obtain and enter information for 50+ data fields.
- Utilize pre-determined interviewing techniques and scripting when obtaining information from patients and/or patient representatives, in person or via phone.
- Demonstrate positive customer service in all interactions.
- Understand, explain, and accurately complete required facility forms before obtaining and witnessing patient signatures.
- Perform payment collection activities, including handling cash.
- Meet or exceed productivity and quality goals.
- May be assigned to work edits/errors out of designated work queues or reports.
- Perform other duties as required.
Requirements
- High school diploma or equivalent.
- Prior healthcare registration experience preferred.
- 1 year of medical office, hospital, or medical insurance related experience preferred.
- Successful candidates might be required to undergo a background verification with an external vendor.
Work Type
- Full-Time
Education Level
- High school diploma or equivalent
Salary/Compensations
- $17.00 - $23.00 Per Hour
Equal Opportunity
- Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.