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About the Role

Jabil is seeking a Sr Technical Program Manager, Cloud and Infrastructure to directly contribute to the transformative growth within our Global Cloud Test Development (GCTD) team in the Cloud Enterprise and Infrastructure (CE&I) division. You will apply unique and innovative approaches to solving problems within a large-scale production environment, leading complex, multi-disciplinary manufacturing test projects from start to finish. You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners, explaining analyses and recommendations to executives and discussing technical tradeoffs with engineers. You will also interface with internal engineering, manufacturing, and quality teams, as well as end customers, to ensure project deliverables meet Jabil’s rigorous manufacturing standards.

Responsibilities

Ensure all NPI test project requirements are accurately captured, validated, and translated into actionable plans.
Collaborate with stakeholders to clarify objectives, technical specifications, and deliverables for Infrastructure, SUT, RUT, and GCTD projects.
Develop comprehensive project plans, including scope, timelines, resource allocation, and risk mitigation strategies.
Drive NPI test project tasks to completion, ensuring adherence to schedules, quality standards, and scope.
Coordinate Infrastructure NRE planning, material procurement with third-party suppliers, and implementation activities.
Partner with factory teams to ensure readiness for new product introduction and smooth transition to production.
Serve as the primary liaison between internal and external customers throughout the project lifecycle.
Facilitate end-to-end engagement—from initial requirements gathering to factory acceptance—ensuring alignment and satisfaction.
Communicate effectively across diverse audiences, tailoring updates for technical teams, management, and customers.
Review and validate project schedules with functional managers and cross-functional teams.
Track milestones against performance baselines, identifying variances and implementing corrective actions.
Provide clear, concise status reports, highlighting issues, resolutions, and overall project health.
Triage technical bugs and feature requests in collaboration with engineering teams.
Prioritize issues based on impact, allocate resources, and monitor resolution progress.
Manage GCTD test resource capacity and time tracking for all NPI projects.
Optimize resource utilization to meet project demands while maintaining efficiency.
Ensure overall project success, including schedule adherence, quality assurance, and scope control.
Promote knowledge sharing and best practices across the test department and global facilities.
Mentor and coach team members, fostering a culture of collaboration and innovation.
Drive process improvements to enhance project delivery and operational excellence.
Deliver clear and consistent project updates to stakeholders at all levels.
Ensure compliance with organizational standards, policies, and governance frameworks.
Participate in strategic planning and contribute to departmental initiatives.
Perform other duties as assigned to support organizational goals.
Reports to Management.

Requirements

Knowledge of Jabil operating policies and procedures required.
Expert knowledge of Jabil’s culture and guiding principles.
Must be adept at navigating the diversified landscape with respect to country cultures, company divisions and internal hierarchies.
Responsible for collaborating with employees in all Jabil facilities and job roles to achieve the desired results.
Domestic and/or international travel, up to 25-30% required.

Skills

Excellent verbal and written communication skills.
Proficiency in use of personal computers, Microsoft Office products (Project, Excel, Word, and PowerPoint) and e-mail skills required.

Location

Global

Work Type

Full-time

Experience Level

Minimum ten (10) years work-related experience required in project management or related discipline.
Or an equivalent combination of education, training and/or experience.

Education Level

Bachelor’s degree required.
Project Management Professional (PMP) certification preferred.

Salary/Compensations

$126,100 - $227,000

Benefits

Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&D, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities
This position is eligible for a short-term incentive based on performance.
Paid time off accruing at a rate of 3.07 hours during your first year of employment
4 weeks of paid parental leave
In 2026, 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays), subject to change yearly
401(k) retirement plan
Employee stock purchase plan

About the Company

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions.
With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions.
Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.
Jabil is a product solutions company providing comprehensive design, manufacturing, supply chain and product management services.
Operating from over 100 facilities in 29 countries, Jabil delivers innovative, integrated, and tailored solutions to customers across a broad range of industries and end-markets, such as automotive, consumer lifestyle and wearable tech, defense, and aerospace, connected home and building, industrial and energy, enterprise and infrastructure, healthcare, mobility, packaging and printing.

Equal Opportunity

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Accessibility Accommodation: If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.