About the Role
BJ's Wholesale Club is seeking team members to provide prompt and courteous service, replenish merchandise, and maintain a clean sales floor. Join a team built on purpose and opportunity where your work helps families save.
Responsibilities
- Provide members with prompt and courteous service and assistance.
- Replenish, refill, stock, and straighten merchandise.
- Ensure proper signage of merchandise.
- Keep the sales floor clean, neat, and fully organized.
- Replenish milk, dairy, freezer, food, and non-food merchandise.
- Fold and organize apparel, books, and other merchandise.
- Remove empty cardboard from the sales floor, shelves, and display cases.
- Replenish box bins and use the cardboard baler.
- Return all returned and re-shop merchandise to the sales floor.
- Maintain all club policies and procedures.
- Perform other duties as assigned, including working in other departments as needed.
- Carry out job functions and responsibilities as assigned.
- Support the application of club policies, procedures, and compliance.
- Act with honesty and integrity, and lead with the member in mind.
- Ensure a safe and positive environment for members and colleagues.
- Embrace inclusion and diversity by working together with collaboration and respect.
- Work as a team to achieve goals.
- Move with speed and agility.
- Innovate and adapt.
- Maintain a friendly and positive attitude.
- Deliver service excellence through all points of contact.
- Resolve and deescalate to address every member concern.
- Ensure a safe and positive environment and experience for members.
- Deliver GOLD club standards daily.
- Greet, Anticipate, and Appreciate members (GAA).
- Ensure merchandise is stocked and promotional plans are executed.
- Maintain visible and accurate signage.
- Keep the club clean and organized, inside and out.
- Understand how to access and read production and/or financial performance reporting for your department.
- See the connection between consistent execution and positive business impact.
Requirements
- Must successfully complete required training and certification processes.
- Strong interpersonal skills and attention to detail required.
- Regular, predictable, full attendance is an essential function of this job.
Skills
- Interpersonal skills
- Attention to detail
- Familiarity with AI tools, including ChatGPT, is recognized and valued.
Location
- BJ's Wholesale Club
Work Type
- Full-time
Salary/Compensations
- $18.00 - $21.60
Benefits
- Weekly Pay
- Free BJ's Memberships
- Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, jury duty leave)
- Flexible and Affordable Health Benefits (medical, dental, vision, HSA, flexible spending account options)
- 401(k) Retirement Savings Plan with company match
- Employee Stock Purchase Plan with a 15% discount
About the Company
- BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day.
- Our team members are at the heart of everything we do.
- We offer a comprehensive benefits package designed to support your health, well-being and future.
