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About the Role

This role is within Chaucer’s UK Commercial Property insurance team, assisting with the day-to-day running of the account. Key responsibilities include supporting underwriting duties, compliance management, reporting, and liaising with brokers and clients.

Responsibilities

• Support Underwriters in all aspects of underwriting and account management.
• Maintain underwriting logs and coordinate with brokers and underwriters for accurate information.
• Model UK Commercial Property risks.
• Assist with strategy documents and presentations.
• Request renewal underwriting information from brokers and perform pre-renewal analysis.
• Liaise with brokers as directed.
• Attend broker/client meetings and provide assistance.
• Coordinate and perform quality control with Risk Admin.
• Approve endorsements, amendments, and promised lines within underwriting authority.
• Accept individual declarations to specified binders within underwriting authority.
• Assist with special projects.
• Review slips for contract certainty and perform required checks.
• Prepare statistics.
• Assist the Specialist Lines unit head with management data monitoring.
• Maintain risk history through organization and filing.
• Keep bordereaux exposure records.
• Support the Outward Reinsurance division on data queries.
• Comply with all policies and procedures, ensuring good customer outcomes and fair treatment.
• Advise, assist, and service customers on insurance and risk matters.
• Foster positive relationships with customers and understand their needs.
• Identify, record, and refer customer complaints appropriately.
• Assist with annual product review assessments within agreed timescales.
• Follow Chaucer Group Product Governance processes and obtain approvals.
• Ensure Agents and Service Providers uphold principles of good customer outcomes and fair treatment.

Requirements

• UK Commercial Property insurance experience.
• Organized with the ability to meet tight deadlines and manage multiple priorities.
• Able to communicate with different levels and is adaptable.
• Resilient and able to work in a pressured environment.
• Works effectively as part of a team.

Skills

• UK Commercial Property insurance
• Organization
• Time management
• Communication
• Adaptability
• Resilience
• Teamwork

Location

• London

Work Type

• Full-time
• Flexible working arrangements considered

Education Level

• Studying towards ACII qualification

About the Company

• Chaucer is a leading insurance group at Lloyd’s, specializing in protecting industries worldwide from risks.
• Customers include major airlines, energy companies, shipping groups, global manufacturers, and property groups.
• Headquartered in London with international offices in Bermuda, Copenhagen, Dubai, and Singapore.

Equal Opportunity

• Chaucer is committed to diversity, actively values difference, and respects people regardless of protected characteristics.
• A diverse workforce and inclusive workplace are core to business success.
• Recruits from the widest available talent pool with a fair, bias-free hiring process.
• Promotes a culture that values difference and treats everyone with dignity and respect.