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About the Role
The IT Business Senior Analyst is responsible for liaising between business users and technologists to exchange information concisely and logically. The role aims to drive business planning through exploration and investigation of business performance.
Responsibilities
- Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT.
- Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions.
- Support system change processes from requirements through implementation and provide input based on analysis of information.
- Consult with business clients to determine system functional specifications and provides user and operational support.
- Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment.
- Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned.
- Operate with a limited level of direct supervision.
- Exercise independence of judgement and autonomy.
- Act as SME to senior stakeholders and /or other team members.
- Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Requirements
- 5-8 years of relevant experience
- Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
- Proven interpersonal, data analysis, diplomatic, management and prioritization skills
- Consistently demonstrate clear and concise written and verbal communication
- Proven ability to manage multiple activities and build/develop working relationships
- Proven self-motivation to take initiative and master new tasks quickly
- Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail
Skills
- data analysis
- Microsoft Office Suite
- interpersonal skills
- diplomatic skills
- management skills
- prioritization skills
- written communication
- verbal communication
- ability to manage multiple activities
- ability to build/develop working relationships
- self-motivation
- ability to take initiative
- ability to master new tasks quickly
- ability to work under pressure
- attention to detail
Work Type
- Full time
Experience Level
- Senior
Education Level
- Bachelor's degree/University degree or equivalent experience
Salary/Compensations
- $94,300.00 - $141,500.00
About the Company
- Citi is an equal opportunity employer.
Equal Opportunity
- Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
- If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
- View Citi’s EEO Policy Statement and the Know Your Rights poster.