About the Role
As a Nordstrom Rack team member, you will contribute to a fast-paced, high-energy environment by collaborating with teammates to create a welcoming and inclusive atmosphere for all customers. You will ensure a quick and easy customer experience and maintain a clean and clutter-free store. Flexibility is key, as you may occasionally work in different areas of the store.
Responsibilities
- Ensure the salesfloor stays "runway ready" by re-merchandising and straightening throughout the day.
- Assist customers with a variety of transactions across different platforms, operating a point-of-sale system, bagging items, and handling bulky items.
- Create a smooth fitting room experience by greeting and assisting customers and sorting clothing.
- Maintain a clean and clutter-free customer experience by sorting and returning clothing to the salesfloor.
- Keep stockrooms organized and ensure merchandise is properly checked in and accurately ticketed.
- Demonstrate expertise in all store technologies.
- Adhere to all operational, merchandise, and asset protection standards.
- Promote initiatives like the Nordstrom Rewards program.
- Receive, unload freight, unpack and deliver newly arrived merchandise to selling departments.
- Fulfill customer orders in a timely manner following quality standards.
- Prepare and ship customer orders following quality, packing, and shipping standards.
- Utilize inventory management systems to scan, process, and research merchandise shipments.
- Assist in maintaining clean and organized selling floors and stockrooms.
- Provide general support to the store, including setting up special events, organizing backrooms, markdowns, and relocating store fixtures.
Requirements
- Clear, effective communication with strong interpersonal skills.
- Accountability, initiative, and a high level of ownership.
- Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
- Ability to work a flexible schedule based on business needs.
- Continuous movement for 6-8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
- Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
- Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting these items above the head.
- Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.
- Stock and Fulfillment Only: Frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.
Work Type
- Full-time
- Part-time
Salary/Compensations
- $18.80 - $19.60 Hourly
Benefits
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
- 401k
- Holidays
About the Company
- Nordstrom is proud to offer a variety of benefits to support employees and their families.
- Nordstrom is required to inform applicants that background checks are conducted after conditional offer and qualified applicants with criminal histories are considered in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance.
- Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location.
- There may be legal notices and requirements related to this job posting that are specific to your state.
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