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About the Role
As Regional Manager, you'll lead the operations of one of the fastest-growing boutique Pilates brands in the country. You'll oversee 5 studios in NYC and 5 studios in the Hamptons, develop exceptional leaders, drive revenue growth, open new locations, and help shape the future of New York Pilates.
Responsibilities
- Own the operational success of all New York Pilates studios, ensuring exceptional execution, consistency, and an elevated student experience across all NYC + Hampton locations.
- Drive company-wide performance by achieving ambitious goals for revenue, memberships, bookings, utilization, retention, labor efficiency, profitability, and overall business growth.
- Build exceptional leaders by coaching, mentoring, and developing Studio Managers through accountability, performance management, and ongoing leadership development.
- Partner with recruiting on hiring, onboarding, succession planning, and team development to build a high-performing organization.
- Collaborate with executive leadership and cross-functional teams, including Marketing, Customer Experience, Instructor Operations, and Finance to execute strategic initiatives and accelerate company growth.
- Lead new studio openings from planning through launch, ensuring every location opens fully staffed, operationally ready, and positioned for long-term success.
- Champion operational excellence by maintaining best-in-class studio environments, equipment, facilities, safety standards, and brand consistency across every location.
- Leverage data to make decisions, analyzing KPIs, identifying opportunities, improving systems and workflows, and implementing strategies that elevate operational performance and profitability.
Requirements
- 5+ years leading multi-unit operations within boutique fitness, retail, hospitality, or another premium service-based business.
- Consistently delivered results, leading high-performing teams while exceeding sales, operational, and financial goals.
- Experience managing, onboarding, and coaching Studio teams across multiple locations.
- Experience managing budgets, labor, P&Ls, forecasting, and operational KPIs to drive profitable growth.
- Successfully scaled businesses, whether through new store openings, market expansion, or improving performance across multiple locations.
- Thrive in fast-paced environments, balancing strategic thinking with a hands-on approach and strong decision-making under pressure.
- Passionate about hospitality, operational excellence, and creating experiences that keep students coming back while inspiring teams to do their best work.
Skills
- People leadership
- Operations management
- Revenue growth
- New location openings
- Team development
- Performance management
- Hiring
- Onboarding
- Succession planning
- Cross-functional collaboration
- Strategic initiative execution
- Operational excellence
- Data analysis
- KPI analysis
- System improvement
- Workflow improvement
- Financial acumen
- Budget management
- Labor management
- P&L management
- Forecasting
- Hospitality
- Decision making
Location
- New York City
- The Hamptons
Work Type
- Full-time
Experience Level
- 5+ years leading multi-unit operations
Salary/Compensations
- $100,000–$130,000 base salary plus performance bonus and additional expansion incentives
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- PTO
- 401k
- Complimentary Pilates classes
- Exclusive retail discounts
About the Company
- New York Pilates is about community and creating a space where people feel at home, leave their day behind and get into their bodies.
- With soon to be 10 locations across New York City and the Hamptons, New York Pilates is building the future of boutique fitness.
- We are a mission-driven team shaping the future of boutique fitness.