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About the Role

Associates in the Research and Intelligence team provide high-quality analysis of communications market data, including leading analytical projects that shape Ofcom’s long-term thinking and strategy. This role focuses on making collected data more easily explorable for internal colleagues through the use of software and tools.

Responsibilities

• Lead on transforming the way data is published alongside research such that it is more easily accessible and picked up more easily by AI tools.
• Present analysis in a concise, clear, and easily accessible way using graphs, charts, well-written text, interactive reports and presentations.
• Engage with project teams to determine their analysis requirements.
• Conduct project management tasks, including ensuring the timely delivery of work, organising meetings with stakeholders and supporting governance processes at Ofcom.

Requirements

• Experience analysing large, complex and/or unstructured datasets, applying robust quality assurance processes, data validation techniques and reproducible analytical methodologies.
• Demonstrable experience using statistical methods (e.g. regression analysis, forecasting, hypothesis testing, clustering or predictive modelling) to generate business insights and support decision-making.
• Practical experience using AI and machine learning tools to explore data, identify patterns and enhance analytical outcomes.
• Experience designing and delivering dashboards, reports and visualisations that translate complex data into clear, actionable insights for technical and non-technical audiences.
• Experience working with cloud-based data platforms and large-scale data environments.
• Strong attention to detail with a proven track record of delivering accurate, high-quality analytical outputs.
• Demonstrable curiosity, critical thinking and a proactive approach to solving complex business problems through data.
• Demonstrates experience identifying and implementing innovative data, analytical or technology solutions that improve how information is accessed, analysed or presented, with evidence of driving improvements to processes, policies or services.
• Demonstrates the ability to translate complex data and analytical findings into clear, concise and actionable insights through reports, presentations, dashboards and stakeholder communications for both technical and non-technical audiences.
• Demonstrates experience planning and delivering analytical projects, managing competing priorities, engaging stakeholders and ensuring work is completed to agreed timescales, quality standards and business objectives.

Skills

• AI and machine learning tools
• Python
• SQL
• R
• Power BI
• Azure Databricks

Location

• UK

Work Type

• Permanent
• Full-time

Experience Level

• Associate

Benefits

• Rewards, Benefits and Wellbeing

About the Company

• As the UK’s communications regulator, Ofcom is delivering vital work that helps keep the UK connected and shapes how we’ll stay connected with each other in the future.
• Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices.
• We’re also taking on the challenge of making the online world a safer place.
• The global communications industry is continuing to change at breakneck speed.
• The Research and Intelligence team is the source of critical information and insight within Ofcom, providing data and analysis on the communications industries.
• We sit within the Strategy and Research Group and provide first-class analysis and insight of UK communications market developments that serve as the evidence base for Ofcom’s policy and regulatory work.
• We work collaboratively with other Ofcom teams and with external stakeholders to deliver Ofcom’s objectives.
• Our work includes leading the delivery of Ofcom’s annual Communications Market Report, Online Nation Report, Media Nations Report and advising on the development and analysis of consumer research surveys, administrative data, operational data, web analytics and other new and innovative data sources.

Equal Opportunity

• At Ofcom, our mission clear: to make communications work for everyone.
• To achieve that, our people must reflect the diversity of the UK, in background, identity and experience.
• We believe innovation thrives when difference is valued and everyone feels empowered to contribute their ideas and perspectives.
• That’s why we welcome colleagues of all ethnicities and races, sexes, genders and gender identities, sexual orientations, ages, faiths and beliefs, and those with apparent and non‑apparent disabilities.
• We value socio‑economic diversity, life experience and neurodiversity too.
• Whether you’re a carer, a parent, a veteran, or re‑entering work after time away, your voice and perspective matter here.
• Flexibility is at the heart of how we work because we want you to thrive in a way that suits you best.
• Most roles can therefore be adapted for part‑time hours, job shares, or other flexible arrangements.
• Our recruitment process is intentionally designed to be open and accessible.
• As a proud Disability Confident Leader, we guarantee interviews for disabled applicants who meet the essential criteria for a role.
• Whoever you are, whatever your story, you belong at Ofcom.