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About the Role

Field Service Technicians are dispatched daily to provide a variety of on-site services including medical gas compliance testing, environmental testing and monitoring services, and many additional services as their careers progress. Our technicians employ excellent client service and a thorough understanding of our portfolio of services to exceed expectations by performing contracted services at the highest level of quality and uncovering new needs when possible. EMS offers a great career opportunity for those with customer service and problem-solving abilities. For our entry level field technician roles, previous job-related experience is not required as you will be provided with rigorous classroom and on-the-job paid training and mentoring. Once trained, we offer continued career development in field services or in other key roles within our ever-growing dynamic company. If you enjoy working in an office for 8 hours a day, this role is not for you! If you would enjoy working independently in the field, visiting different customers each day, and being part of a dynamic, growing team, then come join us!

Responsibilities

Perform compliance testing, certification, and repair services across a variety of healthcare settings.
Perform troubleshooting and repairing pumps, compressors, manifolds, and small electronics.
Conduct testing and certification of medical gas systems and environmental monitoring services.
Interface directly with clients to understand, discuss, and execute their needs.
Maintain and improve client relationships, acting as the primary in-person interaction with the company.
Complete all required documentation and administrative tasks related to assigned business.
Perform other duties as assigned.

Requirements

Requires a High School Diploma or equivalent.
Requires some relevant customer service, mechanical and/or electrical experience.
A combination of education, training and related experience may meet requirements.
Valid driver’s license and good driving record.
Ability to regularly lift and/or move up to 50 pounds and occasionally lift and/or move more than 100 pounds.
Regularly required to sit and talk or hear.
Frequently required to reach with hands and arms.
Occasionally required to stand; walk; use hands to finger, handle, or feel; climb or balance; stoop, kneel, crouch, or crawl; use a scissor lift and ladder; and taste or smell.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Skills

Excellent customer service and relationship building skills.
Strong troubleshooting and problem-solving skills with the ability to continually learn new services.
Ability to work effectively with minimal supervision by employing effective time management and prioritization skills.
Highly effective verbal and written communication skills.
Knowledge of basic math including geometry and algebra.
Experience with the Microsoft Office suite.

Location

United States

Work Type

Field Service
Independent Work

Experience Level

Entry level field technician roles, previous job-related experience is not required
2-year or 4-year degree preferred

Education Level

High School Diploma or equivalent
2-year or 4-year degree preferred
Additional accreditations and certifications will be earned such as ASSE 6010, 6030, 6040

Salary/Compensations

$18.00 - $25.00 hourly
Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with industry data

Benefits

Medical, vision, and dental insurance
401(k) plan with a company matching contribution
Long-term disability, short-term disability, and life insurance
Competitive Paid Time Off (PTO) and company paid holidays

About the Company

The TSS Family of Companies is one of the largest independent laboratory and hospital service providers with locations across the United States.
Our customers include leading life sciences and healthcare companies and renowned research institutions.
We are a leading provider of environmental monitoring solutions and testing, calibration, and certification services for controlled environments, medical gas systems, and laboratory instrumentation.
Our Family of Companies includes Technical Safety Services (TSS), Evergreen Medical Services (EMS), and Cornerstone Commissioning.
Evergreen Medical Services (EMS) is a leading medical gas, indoor air quality locations across the United States.
Our customers include leading life sciences and healthcare facilities including hospitals and surgery centers.
We are rapidly growing and looking for additional passionate and talented employees to join our team and partner with EMS’ customers who are doing dramatic work focused on patient and employee safety.
EMS ensures the equipment and environment our customers use to keep their employees and patients safe is in full working order.
We are the leading provider in the country of testing and certification services for hospitals, and surgery centers.
This includes all types of medical gas equipment.
Working at our customers facilities, EMS employees are key enablers – helping ensure safety, accuracy, and compliance in some of the leading healthcare facilities in the United States.

Equal Opportunity

EMS is a passionate equal opportunity employer and celebrates diversity.
Interested in a role but not sure it’s the right fit for you? Call us and let’s talk.