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About the Role

The RIT Inn & Conference Center is seeking a Server to provide excellent food and beverage service across various outlets, ensuring guest satisfaction and a hospitable environment.

Responsibilities

• Provide pleasant and professional services to all hotel guests.
• Provide timely, efficient, enthusiastic, friendly, and unobtrusive food and beverage service.
• Properly stock and set-up all coolers, shelving, dining tables, service stations, and bar.
• Demonstrate knowledge of all menu items and up-selling abilities.
• Deliver food items to guest tables.
• Bus tables and follow up with guest satisfaction on the service floor.
• Deliver room service and execute tray pick-up.
• Break down, clean-up, and safely store all food and beverage items.
• Ensure that all foods are correct per order, served at the proper temperatures and to the correct guest.
• Assist other staff should they fall behind.
• Approach the guest and inquire about food, service, etc.
• Stop liquor service if necessary due to overindulgence or underage.
• Demonstrate knowledge of wines paired with food, beverage specials, proper liquor pouring, and beer offerings.
• Ensure that all paperwork is filled out completely and accurately.
• Assist in waste tracking procedures.
• Maintain on-going communication and collaboration with staff for cooperation and service excellence.
• Assist in maintaining the overall cleanliness of the food and beverage facilities and surrounding public areas.
• Assist in checking all fixtures, equipment, and room conditions for proper operation, settings, and maintenance. Report deficiencies.
• Properly maintain all work equipment, tools, and supplies.
• Respond to guest requests and inquiries with appropriate sensitivity and immediacy.
• Comply with all department, hotel, and company policies and procedures.
• Perform any task not outlined above that the associate has the ability to perform.

Requirements

• Previous food & beverage experience required.
• Open availability is required including weekends.

Skills

• Accommodating guest preferences
• Flexibility with work assignments
• Efficiency
• Quality service
• Social demeanor
• Up-selling abilities
• Knowledge of menu items
• Knowledge of wines paired with food
• Knowledge of beverage specials
• Proper liquor pouring
• Knowledge of beer offerings
• Waste tracking procedures
• Communication
• Collaboration
• Service excellence

Location

• Rochester, New York

Work Type

• Full-time

Experience Level

• Entry Level

Education Level

• High School Diploma or GED

Salary/Compensations

• $16 - $16.50 per hour

Benefits

• Full benefits package
• Flexible scheduling
• Extensive training and opportunities to advance
• Free employee parking

About the Company

• The RIT Inn & Conference Center, managed by Gunther & Associates, LLC, is a premier hotel in Rochester, New York.
• Our hotel offers the comfort and convenience of a full service hotel at an affordable rate.