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About the Role

As a Part-Time Bank Teller, you will engage in assisting with various financial needs and processing transactions. You will provide exceptional customer service, resolve concerns, minimize risk, defend against fraud, refer product solutions, and escalate complex issues for timely resolution.

Responsibilities

• Welcome customers and deliver an exceptional banking experience from the moment they arrive.
• Process deposits, withdrawals, transfers, and other transactions accurately and efficiently.
• Build relationships by identifying customer needs and recommending relevant banking products and services.
• Educate customers on digital banking tools and self-service options.
• Resolve routine account inquiries and escalate complex issues as needed.
• Handle cash transactions while maintaining accurate drawer balances.
• Follow compliance, security, and fraud prevention procedures to minimize risk.
• Support branch operations, including audits, custodianship, and maintaining a clean, welcoming environment.
• Provide support to nearby branch locations as business needs require.

Requirements

• High school diploma, GED, or equivalent work experience.
• 6+ Months Cash Handling experience.
• 6+ Months Demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.
• Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Skills

• Cash Handling
• Customer Service
• Risk Management
• Fraud Prevention
• Digital Banking Tools
• Communication Skills
• Microsoft Office products

Location

• Brooklyn, United States of America

Work Type

• Part-time

Experience Level

• 6+ Months Cash Handling experience
• 6+ Months Demonstrated customer service experience

Education Level

• High school diploma
• GED

Salary/Compensations

• $30,000.00 USD - $47,000.00 USD

Benefits

• Fair and competitive rewards package
• Benefits designed to support you, your family and your well-being

About the Company

• Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization.
• Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible.
• We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.

Equal Opportunity

• Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.