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About the Role

The Licensing Agent, External is responsible for generating, developing, and closing sales opportunities within General Licensing and Concert Licensing through outbound and inbound telephone calls, emails, and regular mail. The role works toward established sales targets while ensuring that music users obtain the appropriate licences and that related fees are collected promptly. A high degree of organization is required to manage and document sales activities in accordance with established guidelines.

Responsibilities

Generate and qualify new and existing leads related to the licensing of public music use.
Contact leads primarily by telephone and email to ensure that music users obtain the appropriate licence or licences and that applicable licensing fees are collected promptly.
Communicate clearly and professionally with prospective customers to increase awareness of licensing requirements and provide outstanding customer service.
Educate businesses about applicable copyright and music-licensing requirements.
Respond to incoming licensing inquiries received by telephone, email, and regular mail within the timelines established by the business unit.
Accurately document all sales activities in accordance with established guidelines.
Travel occasionally, as required.
Perform other duties as required.

Requirements

Three to five years of experience in sales or marketing.
Knowledge of the music, copyright, and licensing industries is considered a strong asset.
Previous customer-service experience.
Excellent telephone etiquette.
Strong working knowledge of Microsoft Office Suite, social media platforms, and internet-based tools.
Excellent organizational, self-management, and time-management skills.
Excellent verbal and written communication skills.

Skills

Sales
Marketing
Music industry knowledge
Copyright knowledge
Licensing industry knowledge
Customer service
Telephone etiquette
Microsoft Office Suite
Social media platforms
Internet-based tools
Organizational skills
Self-management skills
Time-management skills
Verbal communication skills
Written communication skills
French/English bilingualism

Location

Montreal, QC

Work Type

Full-time
Hybrid

Experience Level

3-5 years of experience in sales or marketing

Salary/Compensations

$71,920 - $75,000

Benefits

35-hour workweek schedule (possible flexible work options i.e., 4-day work week (position based)
Twelve paid sick days annually (including five personal days)
Access to SOCAN’s Toronto fitness facility
Annual Performance Incentive bonus (dependent on a personal and company performance)
Defined contribution Pension Plan
Comprehensive, health and dental benefits program
Inclusive and collaborative working environment

About the Company

Entandem is a joint venture between Re:Sound and SOCAN. Entandem simplifies music licenses for Canadian organizations and businesses that use recorded and/or live music to make their business or event better. Entandem licensing ensures that those who made the music are compensated.

Equal Opportunity

Entandem thrives with a variety of viewpoints, identities, and backgrounds, and we are committed to anti-racism. Everyone is welcome to apply for our wide range of roles, regardless of gender identity, gender expression, ethnicity, race, age, culture, sexual orientation, religious belief, or physical ability.