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About the Role

Our successful Event Hosts promote outstanding relations with all guests and fellow Team Members by providing service in a friendly, swift, and responsible manner. They thrive in a team-based environment where everyone consistently uplifts and supports each other through detail-oriented work and regularly doing what it takes to ensure all necessary work is completed.

Responsibilities

• Create and ensure a safe, fun-filled, entertaining, and exciting environment.
• Responsible for smooth and efficient operation of guest arrival.
• Ability to control and execute a seating chart and club floor.
• Must be able to work with little supervision and adapt quickly to change.
• Must be self-motivated.
• Maintain strong communications between front of house and back of house as well as departments impacted by Vapor.
• Responsible for the conducting of all Night Club promotions according to procedures.
• Knowledgeable of activities and amenities of Vapor and Saratoga Casino Hotel.
• Taking guest photos and videos to be utilized on various social platforms.
• Accurate handling and booking of reservations utilizing the company reservation system, Delphi.
• Work with and assist Beverage Manager and Supervisor with all aspects of the operation.
• Work with the AV Entertainment Technicians to assist with video/projections during live performances.
• Responsible for control and execution of BEO requirements for all events.
• Report all situations to a manager or relief personnel in a timely manner.
• Knowledgeable of safety/guest liability procedures.
• Proper radio, telephone and written etiquette are mandatory.
• Elaborate on all aspects of outlet(s) including theme, bottle service procedures, cash handling procedures and events.
• Act with discretion and maintain confidentiality in handling of sensitive information.
• Must be able to stand/walk for up to 6 to 8 hours.
• Must be able to lift up to 20-30 pounds occasionally.
• Must be able to push, bend, stoop, and reach.

Requirements

• At least 18 years of age
• High school diploma required, college degree preferred.
• Proficient with computers.
• Attention to detail a must.
• Nightclub, entertainment, and/or event experience preferred
• Ability to work flexible schedules due to the needs of the business, including evenings, weekends and holidays.

Skills

• Computer proficiency
• Attention to detail
• Communication skills
• Customer service

Location

• Saratoga Casino Hotel

Work Type

• Full-time
• Nights
• Weekends
• Holidays

Education Level

• High school diploma
• College degree preferred

Benefits

• 401(k) with 4% Match
• Free Employee Assistance Program
• Robust Employee Recognition Program
• $20.00 YMCA Memberships
• Local and National Discount Programs Through EAP & Tickets@Work
• STASH Hotel Partner Program Offering $69 per Night Hotel Across North and South America
• Unlimited growth potential
• Delicious FREE Meals in Our Team Dining Facility

About the Company

• Saratoga Casino Hotel is the premier entertainment destination for the Capital Region.
• We strive to fulfil one promise to all of our guests: 'To create special experiences one guest at a time.'
• We offer highly competitive benefits and wages, opportunities for career growth, all in a fun & unique working environment.
• We care for and uplift our team members and the community around us.