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Responsibilities

• Maintain, organize, and clean all necessary items and areas in the Spa.
• Ensure all guest supplies are restocked and all areas are continuously monitored for cleanliness.
• Wear proper protective equipment when performing tasks.
• Operate vehicles safely in compliance with traffic rules.
• Identify and report safety hazards, following up on corrective actions.
• Inform supervisor of hazardous situations, emergencies, or threats to security.
• Demonstrate organizational skills and work productively with or without supervision.
• Prioritize and meet deadlines in a fast-paced dynamic environment.
• Adhere to dress and grooming standards, presenting a professional image.
• Learn and demonstrate service steps and strategies with guests and staff.
• Maintain a flexible work schedule, including days, nights, weekends, and holidays.
• Develop and maintain positive working relationships with other staff.
• Attend events, programs, and trainings to support company policies and culture.
• Attend trainings to develop work knowledge and safety.
• Perform physical tasks including reaching, bending, kneeling, stooping, twisting, flexing arms, walking, sitting, climbing, and standing for up to 5 hours.
• Lift up to 50 pounds and carry a distance of up to 50 feet.
• Walk up to 3 miles per day.
• Maneuver carts or dollies with loads up to 200 pounds.
• Clean designated areas according to guidelines and protocols.
• Work outdoors and be exposed to natural elements.
• Fold laundry as specified.
• Operate laundry equipment effectively.
• Sort soiled laundry appropriately and efficiently.
• Complete shift checklists for assigned duties.
• Sanitize touchpoint areas daily, wearing appropriate protective equipment.
• Inspect the work of others for conformance to standards.
• Report damaged or missing furnishings or decorative items.
• Complete guest and staff requests in a timely manner, reporting any delays to a supervisor.
• Attend daily shift briefings.
• Complete routine and deep cleaning as required.
• Sanitize hydrotherapy tubs as needed, following protocols and wearing protective equipment.
• Stock tea bars, guest locker room amenities, supply closets, and towel storage.
• Speak, read, and write English, communicating clearly and congenially.
• Hear verbal instructions, directions, and warnings.
• Act calmly and effectively in emergency situations.
• Analyze problems and develop action plans.
• Demonstrate high moral character in handling lost items and valuables.
• Demonstrate excellent interpersonal and communication skills.

Requirements

• Valid Driver's License.
• At least 21 years of age.
• At least two years of licensed driving experience.

Skills

• Organizational skills
• Interpersonal skills
• Communication skills
• Problem-solving skills