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About the Role

The Content Specialist supports the development, implementation, and improvement of youth development programming within the DYCD-funded COMPASS Program. This role ensures activities and curricula are engaging, age-appropriate, and culturally responsive, while also providing leadership in staff development, activity observations, and coaching to frontline staff to foster meaningful learning experiences for participants.

Responsibilities

Support the planning, implementation, and evaluation of high-quality youth development programming.
Assist in the development and coordination of program schedules, enrichment activities, special events, and showcases.
Ensure activities align with DYCD requirements, organizational goals, and positive youth development principles.
Support the creation and maintenance of program resources, activity guides, and instructional materials.
Promote a safe, inclusive, and engaging learning environment for all participants.
Provide coaching, guidance, and technical assistance to Activity Specialists and Group Leaders.
Conduct program observations and provide constructive feedback to staff.
Support onboarding, orientation, and training of new staff members.
Model effective facilitation, classroom management, and youth engagement strategies.
Assist the Program Director in identifying professional development opportunities and staff support needs.
Participate in staff meetings, planning sessions, and organizational training initiatives.
Support the implementation of enrichment activities that foster creativity, leadership, teamwork, and skill development.
Encourage youth voice, leadership opportunities, and participant engagement.
Promote positive youth-adult relationships and a culture of belonging.
Assist with participant recruitment, retention, and engagement efforts.
Facilitate workshops, activities, and special projects as needed.
Assist with maintaining program quality standards and implementation expectations.
Support documentation related to lesson plans, activity schedules, observations, and program outcomes.
Assist in preparing for site visits, monitoring reviews, and quality assessments.
Ensure activities and programming are implemented consistently across the program.
Maintain accurate records and reports as assigned by program leadership.
Support family engagement events, showcases, and community activities.
Assist in building positive relationships with families, community partners, and stakeholders.
Promote effective communication between staff, participants, and families.
Represent the organization at meetings, events, and community functions as assigned.
Support collaborative partnerships that enhance participant experiences and program opportunities.

Requirements

Minimum of two (2) years of experience working with youth in educational, recreational, after-school, summer camp, or community-based settings.
Experience designing, implementing, or facilitating enrichment activities and youth programming.
Experience coaching, mentoring, or supporting staff development preferred.
Experience working with diverse youth populations and families preferred.
Ability to stand, walk, bend, and participate in program activities.
Ability to supervise indoor and outdoor activities.
Ability to lift and transport program materials up to 25 pounds.
Ability to travel locally for meetings, trainings, and events as needed.
Background Check
Mandated Reporter Training
Completion of all required DYCD trainings
Additional clearances as required by DYCD and organizational policies

Skills

Knowledge of positive youth development principles and best practices.
Strong facilitation, coaching, and instructional support skills.
Ability to build positive relationships with youth, families, and staff.
Strong written, verbal, and interpersonal communication skills.
Excellent organizational and time management skills.
Ability to manage multiple projects and priorities simultaneously.
Proficiency in Microsoft Office and Google Workspace.
Ability to work collaboratively as part of a team while maintaining a solution-focused mindset.
Youth Development
Program Quality Management
Coaching & Staff Development
Leadership
Communication
Collaboration
Cultural Responsiveness
Relationship Building
Problem Solving
Continuous Improvement

Experience Level

2 years of experience

Education Level

Bachelor's Degree preferred in Education, Youth Development, Recreation, Human Services, Social Work, Psychology, Arts Education, or a related field.

About the Company

Hands That Make A Difference is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We celebrate diversity and are committed to creating an environment where all employees, participants, and families are treated with dignity, respect, and fairness.

Equal Opportunity

Hands That Make A Difference is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We celebrate diversity and are committed to creating an environment where all employees, participants, and families are treated with dignity, respect, and fairness.