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About the Role

As a Staff Product Designer, you will lead cross-functional design initiatives, drawing on expertise spanning interaction design, product strategy, design systems, and prototyping. This role champions design excellence across multidisciplinary project teams, partnering closely with researchers, product managers, and software engineers, while elevating the broader practice of design across the organization. Your mission is to shape accessible, elegant, and highly engaging digital experiences for millions of public media listeners and internal colleagues alike.

Responsibilities

Drive cross-organizational design strategy and product vision by translating audience insights into scalable digital experiences that align with NPR's public service mission and strengthen long-term audience relationships.
Lead end-to-end product discovery and experience design for NPR’s next-generation mobile platform, guiding projects from opportunity framing and audience research through prototyping, validation, systems design, and launch.
Direct the user-experience strategy for NPR’s personalization engine overhaul, crafting adaptive, habit-forming digital experiences that increase audience engagement, retention, and trust while honoring public media values.
Champion an evidence-driven design culture across product teams, using rapid experimentation, audience feedback, and measurable outcomes to validate ideas early and ground product decisions in actual audience behavior.
Partner closely with Product, Software Engineering, Research, Data, Newsroom/Editorial teams, and external UX consultants to align strategy, refine implementations, and define the future of NPR's digital portfolio.
Build, scale, and maintain robust, accessible design systems that harmonize and elevate the user experience across web, native mobile, and connected audio surfaces.
Champion inclusive design principles and accessibility standards (WCAG) across all digital products to ensure NPR's platforms are universally accessible to diverse national audiences.
Partner with mid-level and senior designers to provide constructive design critiques, foster professional growth, and uphold high visual and functional standards across initiatives.
Facilitate design thinking workshops, discovery sprints, and co-creation sessions with product, editorial, and technical stakeholders to drive collaborative problem-solving.
Present design strategies, product vision, and user-centered rationale clearly and persuasively to cross-functional teams, member station partners, and executive leadership.

Requirements

10+ years of experience leading product design strategies and shipping scalable digital products across web and mobile ecosystems.
2+ years as a Staff, Principal, or equivalent senior individual contributor.
Native mobile design expertise (iOS & Android) with a proven focus on adaptive experiences, responsive layouts, and comprehensive mobile design systems.
Exceptional product judgment and systems thinking.
Proven ability to design inclusive interfaces that comply with WCAG and web accessibility standards.
Strong proficiency in design thinking frameworks and agile methodologies, integrating user-centered practices seamlessly into delivery cycles.
Versatility across low- to high-fidelity prototyping techniques to rapidly validate ideas and align product teams.
Strong track record of designing across complex contexts, including both consumer-facing platforms and internal enterprise tools.
Demonstrated experience utilizing product analytics tools (e.g., Google Analytics, Amplitude) to evaluate user behavior, measure performance, and guide iterative design decisions.
Experience scoping, estimating, and structuring design work streams for multi-designer projects.

Skills

Design Communication: Exceptional ability to articulate complex design decisions clearly and solicit constructive, actionable feedback from cross-functional partners.
Visual & Interaction Mastery: Mastery of visual design principles, information architecture, interaction patterns, and modern design tools (e.g., Figma).
Pragmatic Scope Management: Strong ability to balance innovative design solutions with technical constraints and project timelines, accurately scoping project workload.
Technical Framework Literacy: Solid understanding of modern technology frameworks that power digital platforms (e.g., APIs, content management systems, mobile SDKs).
Facilitation & Influence: Demonstrated ability to lead co-creation sessions and influence product strategy without direct managerial authority.
Curiosity & Humility: Bringing a builder’s mindset to complex product challenges.

Location

Washington, D.C.
Remote (within the United States)

Work Type

Remote-permitted
Full-time
Exempt

Experience Level

10+ years of experience
2+ years as Staff, Principal, or equivalent senior individual contributor

Education Level

Bachelor's degree in Human-Computer Interaction (HCI), Interaction Design, Digital Media, or a related field, or equivalent practical experience.

Salary/Compensations

$149,894.06 - $154,390.88 USD

Benefits

Access to health and wellness
Paid time off
Financial well-being
Medical
Dental
Vision
Life/Accidental Death and Dismemberment
Long-term disability
Short-term disability
Voluntary retirement savings

About the Company

A thriving, mission-driven multimedia organization, NPR produces award-winning news, information, and music programming in partnership with hundreds of independent public radio stations across the nation.
The NPR audience values information, creativity, curiosity, and social responsibility – and our employees do too.
We are innovators and leaders in diverse fields, from journalism and digital media to IT and development.
Every day, our employees and member stations touch the lives of millions worldwide.
Across our organization, we’re building a workplace where collaboration is essential, diverse voices are heard, and inclusion is the key to our success.
We are committed to doing the right thing in our journalism and in every role at NPR.
This means that integrity, adherence to our ethical standards, and compliance with legal obligations are fundamental responsibilities for every employee at NPR.

Equal Opportunity

NPR is an Equal Opportunity Employer.
NPR is committed to being an inclusive workplace that welcomes diverse and unique perspectives, all working toward the same goal – to create a more informed public.
Qualified applicants receive consideration for employment without regard to race, color, ethnicity, national origin, ancestry, age, religion, religious belief, sex (including pregnancy, childbirth and related medical conditions, lactation, and reproductive health decisions), sexual orientation, gender, gender identity or expression, transgender status, gender non-conforming status, intersex status, sexual stereotypes, nationality, citizenship status, personal appearance, marital status, family status, family responsibilities, military status, veteran status, mental and physical disability, medical condition, genetic information, genetic characteristics of yourself or a family member, political views and affiliation, unemployment status, protective order status, status as a victim of domestic violence, sexual assault, or stalking, or any other basis prohibited under applicable law.