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About the Role
As a Guest Service Agent, you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Ensuring a seamless check-in and check-out process
- Delivering memorable experiences that make the stay for every guest
Benefits
- 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
- Employee stock purchase program (ESPP) with a 15% discount on Hilton shares
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Dedicated caregiving concierge services
- Crisis Concierge for practical support and emotional care during times of loss
- Free counseling and support through our Employee Assistance Program (EAP)
- Generous paid time off (PTO)
- Health & welfare benefits including checkups, dental cleanings, and glasses
- Retirement plans
About the Company
- Hilton is a global leader in hospitality, having welcomed more than 3 billion guests worldwide.
- Our founding vision is to fill the earth with the light and warmth of hospitality.
- Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune.
- We are committed to providing the best stay for every guest and setting new standards for the future of travel.
- Hilton supports Team Members' careers every step of the way, from starting a career to exploring new opportunities.