About the Role
GLG is seeking Italian speaking Associates to provide best-in-class client service in a performance-driven, team-oriented environment. Associates are key to GLG's Insight Network, connecting leading professionals with the expertise they need. The role involves fast-paced communication, acting as thought partners with clients from top financial services firms, consultancies, and corporations. Associates will develop skills in project delivery, client relationship-building, and expert engagement through robust training and ongoing coaching.
Responsibilities
- Engage daily with clients to build relationships, deliver tailored support, and deploy custom solutions.
- Own client projects from start to finish, including scoping, expert recruitment, and delivering high-quality outcomes.
- Collaborate with colleagues and stakeholders to leverage GLG’s product suite for commercial success.
- Uphold GLG’s compliance framework and company values.
Requirements
- Bachelor's degree or higher.
- 0-3 years of work experience in client-facing, sales, or account management roles.
- Demonstrated critical thinking and creative problem-solving skills.
- Excellent communication and interpersonal skills, including comfort with phone-based outreach.
- Ability to work independently and collaboratively in a fast-paced, ever-changing environment.
- Receptive to close coaching and feedback.
- Ability to multitask and prioritize effectively with attention to detail.
- Hustle and tenacity to go above and beyond for clients.
- Appreciation for data and understanding numbers.
- Willingness to work flexible and extended hours based on client needs.
Skills
- Italian speaking
- Client service
- Communication
- Negotiation
- Critical thinking
- Project management
- Account management
- Commercial skills
- Phone-based outreach
- Multitasking
- Prioritization
- Attention to detail
Location
- Global
Work Type
- Full-time
Experience Level
- 0-3 years
Education Level
- Bachelor's degree or higher
About the Company
- GLG is the world’s leading platform for trusted human expertise, connecting global decision-makers with authoritative voices.
- The company operates at the intersection of industries and global markets, helping clients navigate challenges and drive business outcomes.
- GLG is a global team of pragmatic problem-solvers driven by intellectual curiosity and a bias toward action.
Equal Opportunity
- GLG is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, race, religion, color, marital status, disability, gender, national origin, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
