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About the Role

The Restaurant Leader is responsible for the strategic direction of their restaurant, maintaining operations standards, and driving results through people development, sales, and profit growth. This role teaches, models, and upholds Raising Cane’s culture standards for all crewmembers, customers, and partners.

Responsibilities

• Ensures overall financial success of the restaurant, including forecasting and budgeting.
• Ensures overall restaurant compliance with company standards, policies, and laws.
• Hires and terminates management-level crewmembers, managing status changes and payroll.
• Creates crewmember work and training schedules.
• Develops management-level crewmembers, including performance management.
• Acts as manager on duty, opens and closes the restaurant, and manages cash handling.
• Monitors profit and loss statements and develops/executes strategies for financial and operational performance.
• Enforces Raising Cane’s policies and standards.
• Uses required tools, forms, and logs to support shift execution, document results, and take corrective action.
• Deploys crewmembers during shifts and provides exemplary customer service.
• Utilizes reward and recognition programs for restaurant crewmembers.
• Authorizes employee functions requiring manager approval (e.g., discounts, timeclock overrides).
• Ensures restaurant cleanliness and facility good working order.
• Achieves and maintains training restaurant status.
• Achieves “meets expectations” or better metrics in all crewmember and operations performance metrics.
• Completes other duties as assigned.

Requirements

• Detail-oriented, organized, and able to manage multiple, constantly changing priorities.
• Self-driven, flexible, and highly energetic with strong analytical, written, and verbal communication skills.
• Able to work effectively and efficiently independently and collaboratively.
• Able to recognize problems, set goals, create plans, and convert plans into action.
• Able to measure performance subjectively and objectively with high emotional intelligence.
• Proficient in Microsoft Office (Excel, Word, Outlook) and able to learn new systems quickly.
• Able to work various shifts including days, evenings, and weekends, and travel as needed.
• Able to manage all public dealings professionally and act as a brand ambassador.
• 5+ years of restaurant or retail management experience.
• New restaurant opening and local restaurant marketing experience preferred.
• Must be 18 years of age or older.
• Possess a valid driver’s license.

Skills

• Analytical skills
• Written communication skills
• Verbal communication skills
• Microsoft Office (Excel, Word, Outlook)

Work Type

• Full-time

Experience Level

• 5+ years of restaurant or retail management experience

Education Level

• High school diploma or equivalent required
• Some college preferred

Salary/Compensations

• $60,000 annually plus monthly training incentive of $1500
• Pay is based on location, experience, and qualifications
• Monthly incentives after training vary and are based on restaurant profitability

Benefits

• Medical, Dental, Vision & Pharmacy Benefits
• Dependent Care & Healthcare Flexible Spending Accounts
• Company-provided Life and Disability insurance
• Hospital Indemnity, Accident and Critical Illness
• 401(k) With Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• One Pass Gym Membership Program
• Tuition Reimbursement
• Crewmember Assistance Program
• Pet Insurance
• Weekly Pay
• Competitive pay + monthly bonus
• Paid Time Off & Sick time
• 8 paid Holidays a year
• Early closure for company events
• Casual Work Attire
• Perkspot Employee Discount Programs

About the Company

• At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love!
• Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy.
• Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States.
• Each Crewmember is important to our rapid growth and enduring success.
• Now is your chance to join the Team and Raise The Bar!

Equal Opportunity

• All your information will be kept confidential according to EEO guidelines.
• It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.