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About the Role
As a Unit Secretary, you will serve as the central point of contact for a medical-surgical unit, managing communication, patient charts, and front desk operations to allow nurses and physicians to focus on direct patient care. Your role is crucial in orchestrating a calm, safe, and coordinated environment, directly impacting hospital wait times and supporting clinical teams.
Responsibilities
- Handle all incoming phone calls and patient intercoms with a friendly, respectful tone, routing messages to the right staff instantly.
- Seamlessly manage the electronic paperwork required for patient admissions, transfers, discharges, and unit medical records.
- Transcribe specific physician orders for diagnostic tests, specialized treatments, outside consults, and medications.
- Order crucial medical supplies, arrange immediate equipment repairs, and manage the unit’s bulletin and communication boards.
- Arrange for the prompt escort and transit of patients, urgent specimens, vital supplies, and equipment across different hospital wings.
- Spot and address minor unit problems or communication bottlenecks immediately, escalating issues to the Director when necessary.
Requirements
- High school diploma or GED required.
- 1 year of healthcare office experience or direct patient care experience at any level is highly preferred.
- Strong computer literacy, basic math skills, and excellent written and verbal communication are required.
- Highly organized, able to multi-task under pressure, and exceptionally dependable with your schedule.
- A foundational grasp of basic medical terminology is a plus.
Skills
- Computer literacy
- Basic math skills
- Excellent written communication
- Excellent verbal communication
- Organization
- Multi-tasking
- Dependability
- Basic medical terminology
Location
- Glens Falls
Work Type
- Full-time
- Part-time
Experience Level
- 1 year of healthcare office experience or direct patient care experience
Education Level
- High school diploma or GED
- AAS degree in health administration, business, or finance preferred
Salary/Compensations
- $17.25 to $24.00 per hour
Benefits
- Professional development through ongoing, department-specific training and organizational education programs
- Valuable and competitive benefits offerings available to active, full-time and part-time employees who work at least 30 hours per week.
About the Company
- Our mission is to improve the health of people in our region by providing access to exceptional, affordable, and patient-centered care every day and in every setting.
- Located in the foothills of the beautiful Adirondack mountains, Glens Falls is conveniently located a short drive away from the capital region and Lake George.
- Work at the top of your profession and jumpstart your next career here at Glens Falls Hospital!
Equal Opportunity
- All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.