Impress employers and recruiters.
Choose from hundreds of resume examples.

Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

About the Role

The IT Systems Administrator is responsible for the administration, maintenance, security, and optimization of the organization's IT infrastructure. This role supports Microsoft 365, Azure, servers, networking, endpoint management, cybersecurity tools, and user access management, ensuring system availability and reliability.

Responsibilities

• Administer Windows Server environments and related services.
• Manage Active Directory and Microsoft Entra ID (Azure AD).
• Monitor system performance and server health.
• Perform system updates, patching, and maintenance.
• Manage and Coordinate activities with the MSP.
• Manage Microsoft 365 services including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Intune.
• Create and manage user accounts, groups, and licenses.
• Troubleshoot mail flow, Teams, and collaboration platform issues.
• Support Microsoft Azure infrastructure and services.
• Manage virtual machines, storage accounts, and networking components.
• Monitor Azure resources and implement security best practices.
• Manage Windows workstations and mobile devices.
• Utilize Microsoft Intune for device enrollment and policy management.
• Deploy software updates and security configurations.
• Implement and maintain cybersecurity controls.
• Manage Multi-Factor Authentication (MFA).
• Administer security platforms such as Microsoft Defender, Zscaler, and Endpoint Detection & Response (EDR) solutions.
• Assist with vulnerability remediation and compliance initiatives.
• Coordinate activities with the MSSP.
• Monitor backup solutions and storage systems.
• Monitor backup testing and recovery procedures.
• Document disaster recovery processes.
• Provide Level 2 and Level 3 technical support.
• Troubleshoot servers, networking, Microsoft 365, cloud services, and security solutions.
• Escalate complex issues when necessary.
• Maintain technical documentation, diagrams, and procedures.
• Document system changes and operational processes.
• Develop knowledge base articles for internal support teams.

Requirements

• 4–7 years of Systems Administration experience.
• Experience supporting Microsoft 365 environments.
• Experience with Active Directory and Microsoft Entra ID.
• Experience with Windows Server administration.
• Familiarity with Azure cloud services.

Skills

• Microsoft 365 Administration
• Microsoft Intune
• Active Directory / Entra ID
• Windows Server
• Azure Administration
• VMware or Hyper-V
• PowerShell scripting
• TCP/IP, DNS, DHCP
• Backup and recovery solutions
• Security tools and best practices
• Strong analytical and troubleshooting skills
• Excellent communication and customer service skills
• Ability to manage multiple priorities
• Attention to detail
• Team-oriented mindset
• Strong documentation practices

Experience Level

• 4–7 years

Education Level

• Bachelor's degree in Information Technology, Computer Science, or related field preferred.
• Equivalent experience may be considered.