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About the Role
We are seeking a driven and client-focused Inside Sales Development Representative to join our growing commercial team in the UK. This role supports strategic sales efforts and delivers value to customers. Based in London, you will work closely with the Sales Director, collaborate across departments to strengthen client relationships, manage internal sales processes, generate new business opportunities, and support campaign execution. You will be a key contributor to reporting and forecasting activities and help drive success in the dynamic data center infrastructure sector.
Responsibilities
- Support global Account Managers in nurturing and managing existing customer relationships.
- Own and coordinate client communications, meetings, and touchpoints to ensure high service quality.
- Manage smaller deals and client engagements independently from initiation to close.
- Support the onboarding process of new clients and ensure seamless integration into the nLighten ecosystem.
- Proactively identify and research potential customers within the target market.
- Execute outbound prospecting campaigns (calls, emails, LinkedIn, events) to generate qualified leads.
- Book discovery meetings for the sales team with key stakeholders.
- Conduct direct outreach as part of sales and marketing campaigns.
- Collaborate with cross-functional teams (Marketing, Technical Operations, Finance) to deliver client-ready solutions.
- Assist in preparing offers, quotes, and documentation in alignment with internal processes.
- Monitor internal workflows and proactively propose improvements to streamline the inside sales cycle.
- Stay up to date with industry trends, nLighten’s services, and competitor positioning.
- Represent nLighten at industry events, webinars, and partner activities when needed.
- Maintain accurate CRM data in Salesforce and generate reports to support forecasting and pipeline visibility.
- Provide structured updates to the Sales Director and other internal stakeholders.
Requirements
- 1-3 years of experience in a sales- or customer-facing role.
- Experience in technology, SaaS, or data center industry is preferred.
- Strong communication and organizational skills, with the ability to manage multiple stakeholders.
- Hands-on experience with CRM systems (Salesforce preferred).
- Can-do attitude with a passion for growth and continuous learning.
- Independent, structured, and tool-based working style.
- Ability to collaborate across departments with a proactive and solution-oriented mindset.
- Fluency in English is required.
- Proficiency in other European languages is considered a plus.
- All selected candidates will undergo a background check to ensure a safe workplace, protect company assets, and comply with regulations.
Skills
- Sales
- Customer Facing
- Technology
- SaaS
- Data Center Industry
- Communication
- Organizational Skills
- Stakeholder Management
- CRM Systems
- Salesforce
- Prospecting
- Lead Generation
- Outbound Prospecting
- Reporting
- Forecasting
- Pipeline Management
- English Fluency
- European Languages
Location
- London, UK
Work Type
- Inside Sales
- Full-time
Experience Level
- 1-3 years
Benefits
- Join a high-growth company shaping the future of digital infrastructure.
- Make an impact supporting top-tier clients and sales teams across Europe.
- Enjoy a collaborative and international work culture with development opportunities.
- Contribute to a sustainable and innovative business model in the data centre industry.
About the Company
- nLighten is a European platform of distributed edge data centers, designed to meet the growing demand for AI, 5G, and hybrid cloud deployments.
- As a rapidly expanding provider, we offer scalable colocation hubs and best-in-class energy solutions across Europe.
- Our innovative and sustainable approach to digital infrastructure ensures reliability, efficiency, and future-ready solutions for our clients.
- nLighten’s current footprint is 34 data centers in 7 European countries, with the ambition to grow to 100 sites during the next 3-4 years.
Equal Opportunity
- nLighten is an equal opportunity employer.
- We are committed to fostering an inclusive and diverse workplace, and we encourage applications from candidates of all backgrounds.
- Even if you do not meet every requirement listed, we welcome your application.
- We particularly encourage women and individuals from underrepresented groups to apply.