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About the Role

Executes customer projects by assembling teams, delegating responsibilities, developing schedules, and acquiring resources to ensure project completion. Provides management and customer support while partnering with sales, customers, merchandising, and vendors, and ensures department standards are communicated to project specialists, customers, and support staff. This position requires operation of a Personal Vehicle and such operation is done consistently more than 20% of the average work week.

Responsibilities

Works closely with customers to conduct thorough property walks of renovation projects, including measuring and reviewing available products, while actively upselling additional products.
Inputs data into appropriate systems, generating quotes, orders, presentations, and reports.
Acts as a liaison between sales, customers, and cross-functional teams to maintain effective communication and promote idea sharing.
Oversees and harmonizes plans and schedules from all participating functions, ensuring compliance with the master schedule.
Conducts on-site inspections alongside customers to verify material availability and review completed tasks.
Serves as a point of contact for all customer project issues and partners with internal and external departments to resolve concerns.

Requirements

Requires operation of a Personal Vehicle, used consistently more than 20% of the average work week.
Demonstrates skill in data analysis and techniques by resolving missing/incomplete information and inconsistencies/anomalies in routine research/data.
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
Typically requires overnight travel 5% to 20% of the time.

Skills

Project Management
Customer Service
Sales
Merchandising
Vendor Management
Data Analysis
Communication
Problem Solving
Upselling

Location

On-site

Work Type

Full-time

Experience Level

0-2 years of experience in a related field
0-1 year of experience in a related field

Education Level

Bachelor’s degree in business or a related field
BS/BA in a related discipline
MS/MA

About the Company

HD Supply is committed to creating a culture that promotes equity, respect, and advocacy for every associate.
We value the diversity of our people.

Equal Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.