About the Role
The Restaurant Server provides exceptional table service by delivering food and beverages, anticipating guest needs, and creating a warm and memorable dining experience. This role contributes directly to the restaurant’s atmosphere, guest satisfaction, and overall success.
Responsibilities
- Greet guests promptly and present menus with confidence
- Take accurate food and beverage orders, including dietary preferences
- Serve food and beverages efficiently while ensuring quality and presentation
- Check back with guests to ensure satisfaction throughout their visit
- Process payments accurately using POS systems
- Maintain thorough menu knowledge to offer recommendations
- Communicate guest needs or special requests to the kitchen or bar
- Keep tables and surrounding areas clean, tidy, and stocked
- Assist with opening, closing, and restocking duties
- Support team members to ensure timely and coordinated service
- Address guest concerns professionally and escalate when needed
- Regular attendance in conformance with standards
- May be required to work varying schedules to reflect business needs
- Required to attend all mandatory training sessions and meetings
- Perform other duties as assigned
Requirements
- Previous restaurant or hospitality experience
- Strong guest service and communication skills
- Ability to stand, bend, and lift up to 40–50 pounds as needed
- Experience with POS systems
- High School Diploma or equivalent
Skills
- Service-focused
- Strong communication skills
- Menu knowledge
- Detail-oriented
- Organized
- Personable
- Warm
- Collaborative
- Solutions-focused mindset
Location
- New York, NY
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School Diploma or equivalent
Salary/Compensations
- $17.25 - $17.25 per hour
Benefits
- Competitive health & wellness benefits
- 401(k) & company match
- Paid Sick Days
- Vacation
- Holidays
- Paid Bereavement
- Paid Pet Bereavement
- Training & Development opportunities
- Career growth
- Tuition Reimbursement
- Pet Insurance
- Team Member Hotel Rates
- Other discounts, perks and more
About the Company
- Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S.
- Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
- Growth and belonging start here; you’ll be valued for who you are and the goals you have.
- Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role—from Guest Services to Finance, Culinary to IT—offers opportunities to grow and make a meaningful impact.
Equal Opportunity
- Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
- Veterans and military spouses are encouraged to apply.
