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About the Role

This role provides leadership and oversight for the Emergency Department and Trauma departments, ensuring clinical excellence, financial efficiency, strong physician partnerships, and high patient and associate satisfaction. The position focuses on developing and implementing strategic plans, fostering a professional practice environment, and driving growth through innovation and community engagement.

Responsibilities

• Ensure compliance with IDPH, DNV, EMSC, and other licensing/accrediting bodies and agencies.
• Develop an annual plan to address quality improvement issues and projects.
• Analyze and use benchmarkable data from internal and external sources to identify opportunities for improvement.
• Promote an understanding and effective use of organizational, management, and nursing theories and research.
• Oversee the development, implementation, review, and revision of trauma standards, policies, procedures, and protocols.
• Oversee the Trauma Registry, including data collection and quarterly submission to IDPH.
• Support staff in participation of quality improvement activities through established systems.
• Promote evidence-based practice by supporting staff to develop and utilize clinical guidelines, clinical pathways, and clinical care policies and procedures.
• Assist and support staff in developing and maintaining competency through orientation, internships, educational offerings, workshops, interdisciplinary professional meetings, and self-directed learning.
• Maintain and analyze data to assure that staff development activities offered on the unit are of high quality and meet the needs of unit staff.
• Encourage staff to seek additional knowledge and skill by pursuing formal education, certification, and other professional development opportunities and participation in professional organizations.
• Foster a climate conducive to educational experiences for associates and students.
• Contribute to the advancement of nursing theory, professional research, and scholarly activities.
• Oversee all aspects of the Trauma System at the respective hospital.
• Ensure the Trauma System is in compliance with the State of Illinois EMS/Trauma Center Code.
• Identify areas for improved operational efficiency and involve staff in the development of new processes.
• Conduct unit meetings to improve communication of financial and operational information and strategic planning.
• Ensure appropriate use of IS systems to capture charges and monitor trends.
• Analyze monthly financial, operational, and budget variance reports to assure that financial goals are achieved.
• Initiate cost containment activities.
• Participate in budget planning in collaboration with the department director and advocate for appropriate fiscal and human resources.
• Monitor unit productivity levels and workforce design to ensure proper resource utilization and role delineation.
• Collaborate with physicians and members of other departments and disciplines in the development, implementation, and evaluation of programs and services.
• Work closely with physicians to develop and implement strategies to resolve physician complaints and concerns.
• Partner with physicians in the development and enhancement of clinical programs.
• Consistently round for outcomes with physicians.
• Actively participate in physician meetings and committees as assigned.
• Consistently review patient satisfaction data and reward and recognize associates who are achieving results.
• Review annual statistical data regarding the ethnicity of the population served on the unit.
• Develop and implement a plan of care which fosters a non-discriminatory climate that is culturally sensitive and reflective of the cultural diversity of the patient population.
• Utilize evidence-based practice to improve care processes, structures, and measurement of client-centered outcomes and satisfaction.
• Implement strategies to assure that all associates understand and support organizational standards of behavior, communication methods, and patient satisfaction initiatives.
• Implement strategies to assure that associates understand when and how to implement service recovery and track service recovery issues.
• Achieve goals established by system and site regarding patient satisfaction.
• Provide supervision of associates and accept accountability for services provided on the unit.
• Conduct timely performance reviews of all staff, including peer review.
• Facilitate participation of staff in nursing and organizational policy formulation and decision making.
• Support staff involvement in shared governance activities at both the unit and house-wide level.
• Develop and implement methods to recognize associate accomplishments.
• Develop and mentor associates to create and support a professional practice environment based on principles of shared governance.
• Model service and leadership consistent with nursing and organizational strategic goals.
• Consistently round on associates to role model positive behaviors, monitor morale, follow-up on initiatives, reduce barriers, and improve associate retention.
• Follow established processes for receiving and resolving employee complaints and concerns.
• Involve staff in short and long-term unit planning and analysis of needs.
• Manage the recruitment and selection of high-quality staff and maintain adequate staffing and appropriate work assignments.
• Actively participate in hospital committees, meetings, and projects.
• Network with professionals at other health care facilities for clinical standards and innovations.
• Prepare business plans and financial feasibility studies for special administrative assignments.
• Partner with local community organizations and schools to attract students to careers in health professions.
• Research literature, identify best practices, engage physicians in planning activities, and attend specialty workshops to identify future trends and growth opportunities.

Requirements

• Current RN license in the state of Illinois.
• Ability to work within a rapid changing environment.
• Ability to prioritize independently and respond to multiple simultaneous requests.
• Ability to work under stressful conditions and in difficult situations.
• Ability to recognize needs and behaviors of specific age groups of patients treated.

Skills

• Organizational skills
• Planning skills
• Delegation skills
• Team building skills
• Leadership skills
• Communication skills
• Ability to succeed in a changing environment
• Ability to handle multiple responsibilities
• Strong drive to achieve superior results

Location

• Good Samaritan Hospital - Emergency Department

Work Type

• Full time

Experience Level

• 3+ years of leadership experience

Education Level

• BSN

Salary/Compensations

• $51.05 - $76.60

Benefits

• Comprehensive suite of Total Rewards
• Benefits and well-being programs
• Competitive compensation
• Generous retirement offerings
• Programs that invest in your career development
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About the Company

• Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health.
• Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care.
• Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
• It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs.
• Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs.
• Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.