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About the Role

Responsible for executing departmental inventory counts, processing, and sorting damaged or defective and/or return to vendor merchandise, reducing salvage, obtaining return authorizations from vendors and re-wrapping sellable merchandise. Works cross-functionally within departments to complete related inventory control responsibilities.

Responsibilities

• Carry out job functions and responsibilities as assigned.
• Support the application of club policies, procedures, and compliance.
• Act with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect.
• Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.
• Deliver service excellence through all points of contact.
• Resolve and deescalate to address every member concern.
• Ensure a safe and positive environment and experience for the members.
• Greet, Anticipate, Appreciate (GAA).
• Work as a team to deliver GOLD club standards daily.
• Work with commitment and pride to deliver GOLD- Grand opening look daily.
• Ensure all items are stocked and promotional plans are executed.
• Maintain visible accurate signage.
• Keep the department clean and organized, inside, and out.
• Track, plan, coordinate and execute department inventory counts control county cycles as prescribed by Home Office within assigned deadlines.
• Follow count processes and procedures.
• Obtain return authorizations from vendors, process vendor chargebacks, and package and ship merchandise returns based on vendor return policies.
• Maintain the correct stock / inventory status for all damaged, defective, and returned merchandise.
• Assess breakage logs associated with leaking, spoiled and broken merchandise and process merchandise out of inventory.
• Process freezer and dairy damages.
• Conduct daily club safety walks in the absence of RTV.
• Understand the company’s community donation programs and administer salvage and donation merchandise orders.
• Execute merchandise protection on designated items.
• Review daily return reports, process merchandise recalls, and process tire and battery returns.
• Re-wrap sellable merchandise using proper seal and shrink-wrap packaging guidelines.
• Ensure the department is organized and clean.
• Follow established safety, filing organization, and lock-up standards.
• Enter weekly front door recoveries into case management system weekly or as directed by AP Supervisor.
• Maintain all club policies and procedures.
• Perform other duties as assigned, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Requirements

• Must successfully complete required training and certification processes.
• Effective communication, interpersonal, and computer skills.
• Basic math skills required.
• At least 18 years of age.
• Familiarity with AI tools, including ChatGPT, is recognized and valued.

Skills

• Inventory counts
• Merchandise processing
• Damage assessment
• Return authorization
• Re-wrapping merchandise
• Inventory control
• Communication skills
• Interpersonal skills
• Computer skills
• Math skills
• Forklift training (optional)

Location

• Onsite

Work Type

• Full-time

Experience Level

• Entry Level

Salary/Compensations

• $17.00 - $20.40

Benefits

• Weekly Pay
• Free BJ’s Memberships
• Generous Paid Time Off (vacation, personal, sick days, holidays, bereavement, jury duty leave)
• Flexible and Affordable Health Benefits (medical, dental, vision, HSA, flexible spending account options)
• 401(k) Retirement Savings Plan with company match
• Employee Stock Purchase Plan with a 15% discount

About the Company

• BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day.
• Our team members are at the heart of everything we do.
• We offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job.