About the Role
Manage renewal sales, leveraging product knowledge and sales techniques to drive revenue and growth with existing customers. Responsible for understanding customer needs and achieving retention targets to contribute to Clarivate's growth.
Responsibilities
- Engage with customers to identify renewal opportunities, address their specific needs, and provide advanced support.
- Leverage in-depth product knowledge to highlight value-added solutions that meet customer needs and drive renewal sales.
- Maintain and strengthen relationships with key customers through strategic communication and exceptional service to ensure satisfaction and loyalty.
- Provide renewal sales planning and contribute to the development and execution of comprehensive sales strategies.
- Create, update, and analyze detailed reports on subscription activities, contract status, and renewal performance metrics.
- Continuously enhance knowledge about product offerings and market trends to improve renewal sales effectiveness.
- Drive the achievement of sales and renewal targets.
- Provide regular updates and insights on renewal opportunities and deliver accurate forecasts to leadership.
- Utilize and optimize all sales tools and technologies to enhance sales processes and outcomes.
Requirements
- 5 Years of Relevant Experience with a proven track record in managing customer relationships and achieving sales targets
Skills
- Product knowledge
- Sales techniques
- Customer relationship management
- Sales strategy development
- Data analysis
- Market trend analysis
- Sales forecasting
- Sales tools and technology utilization
Experience Level
- 5 Years of Relevant Experience
Education Level
- Bachelor’s Degree or equivalent
About the Company
- At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Equal Opportunity
- Clarivate is committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
