Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
About the Role
This role champions Clarivate's IP products, focusing on maintaining client relationships, managing renewals, driving revenue, and improving the client experience through cross-functional collaboration.
Responsibilities
- Partner closely with Account Managers/Executives to develop and execute renewal strategies.
- Act as an advocate for both the client and Clarivate to ensure positive outcomes.
- Identify and pursue uplift opportunities to support existing clients.
- Identify, manage, and resolve issues through collaboration with internal teams.
- Manage all renewal orders through SFDC and customer portals.
- Provide weekly reporting to Managers, Specialists, and Regional Sales/RAM leaders.
- Execute regular account reviews, including contract status, product migration, cross-sell/upsell opportunities, account penetration, and issue review.
- Provide updated and regular status reports to Account Managers and RAM/Sales Directors.
- Actively learn about Clarivate offerings and products.
Requirements
- 5+ years of experience in B2B sales.
- 5+ years in an account management, business development, or renewals specialist role.
- At least 1 year of experience in Salesforce.com or a similar tech-based platform/CRM.
- Demonstrated ability to work effectively within a highly collaborative and cross-functional environment.
- Strong partnership skills with Sales, Customer Success, Finance, Legal, and Operations teams.
- Exceptional organizational and time-management skills with the ability to manage a high volume of concurrent renewals and competing priorities.
- Fluency in both English and French.
- Understanding of consultative selling and strategic account management.
- Experience in IP, subscription selling, or information services.
- Ability to work independently and collaboratively, making decisions based on data and good judgment.
- Ability to draw on resources to support decision making when appropriate.
- Capacity to learn and effectively utilize SalesForce.com and other relevant programs.
- Ability to analyze, compare, evaluate, reconcile, and draw meaningful conclusions and action plans from data.
Skills
- Salesforce.com
- CRM platforms
- Collaboration
- Partnership
- Organization
- Time-management
- English
- French
- Consultative selling
- Strategic account management
- IP
- Subscription selling
- Information services
- Independent work
- Data analysis
Location
- France
- Remote
- Hybrid
Work Type
- Full-time
- Permanent
- Remote
- Hybrid
Experience Level
- 5+ years of experience in B2B sales
- 5+ years in an account management, business development, or renewals specialist role
- At least 1 year of experience in Salesforce.com or a similar tech-based platform/CRM
About the Company
- Clarivate is committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment.
- Clarivate complies with applicable laws and regulations governing non-discrimination in all locations.
Equal Opportunity
- Clarivate is committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment.
- Clarivate complies with applicable laws and regulations governing non-discrimination in all locations.