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About the Role
This role involves managing a large list of accounts, developing budget strategies, identifying growth opportunities, and collaborating with sales and technical teams to drive client success and revenue growth on Criteo's self-service platform.
Responsibilities
- Manage a large list of accounts, developing budget strategies that leverage sponsored ads, onsite, and offsite display tactics.
- Proactively identify growth opportunities at scale using various reports, including cap out and pacing analyses.
- Collaborate with the sales team to uncover upsell opportunities that increase overall revenue across your accounts.
- Facilitate the onboarding of new customers to our self-service platform, conducting kickoff calls to guide them through our user interface.
- Keep clients informed and engaged by communicating new product opportunities, platform enhancements, and seasonal strategies.
- Conduct performance review calls with top-tier clients, discussing reporting, new retailer opportunities, and strategic initiatives.
- Coordinate with our technical team to ensure timely resolution of any technical issues that arise within client accounts.
- Collaborate with the campaign management team for accounts that opt into managed services, meeting regularly with assigned campaign managers to review performance and pacing.
- Facilitate billing inquiries and work with finance to ensure timely payments.
Requirements
- 2-4 years of direct client management experience in a data-driven environment.
- Ability to navigate and collaborate with various internal departments to achieve positive outcomes for clients and the organization.
- Excellent communication (both written and verbal) and presentation skills.
- A genuine enthusiasm for a dynamic and evolving industry, coupled with a desire to make an impact through hard work, innovative ideas, and teamwork.
Work Type
- Hybrid
Experience Level
- 2-4 years
Education Level
- Bachelor’s degree or equivalent experience required.
Salary/Compensations
- $70,000 - $73,000
Benefits
- Hybrid model blends home with in-office experiences.
- Learning, mentorship & career development programs.
- Health benefits, wellness perks & mental health support.
- Diverse, inclusive, and globally connected team.
- Attractive salary, with performance-based rewards and family-friendly policies.
- Potential for equity depending on role and level.
- Healthcare, dental, and vision insurance.
- 401(k) plan with company match.
- Short-term and long-term disability coverage.
- Life insurance.
- Family forming and wellness benefits.
- Flexible Work financial support.
- Learning opportunities.
- Robust annual leave plan including volunteer time off and summer vacation days.
About the Company
- We’re Criteo, the Commerce Intelligence Platform. Criteo helps businesses turn shopper signals into commerce outcomes while delivering more relevant experiences for shoppers.
- We use proprietary commerce intelligence and AI decisioning to drive relevance for shoppers and performance for businesses.
- At Criteo, our culture is as unique as it is diverse.
- From our offices across the globe or from the comfort of home, our 3,600 Criteos collaborate together to build an open, impactful, and forward-thinking environment.
Equal Opportunity
- We foster a workplace where everyone is valued, and employment decisions are based solely on skills, qualifications, and business needs—never on non-job-related factors or legally protected characteristics.