Microsoft Customer Engagement Manager at RSM US LLP | Vancouver, British Columbia, Canada | Rezi

Microsoft Customer Engagement Manager at RSM US LLP

Microsoft Customer Engagement Manager

RSM US LLP · Vancouver, British Columbia, Canada

Today

Microsoft Customer Engagement Manager

RSM US LLP · Vancouver, British Columbia, Canada

6 hours ago
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About the Role

RSM is a leading Microsoft partner implementing a full range of business applications including D365 F&SC, BC, CE, and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. Our Dynamics consultants are empowered through our long-standing, close relationship with Microsoft, the use of our proven RVM methodology, a wide range of industry IP and accelerators, and additional Microsoft-centric tools to help customers stay competitive. Our Dynamics teams also benefit from a wealth of expertise within RSM, enhancing the value we provide to customers.

Responsibilities

  • Responsible for planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle.
  • Establishing Cost Benefit Analysis through required phases of the project.
  • Communicating regularly to Program Director and stakeholders the project status, risk, and issues.
  • Responsible for project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets.
  • Managing approved objectives, budget, schedule, resources, and deliverables that support the business goals during project execution.
  • Revising project plan as appropriate to meet changing needs and requirements while following SDLC methodology.
  • Responsible for managing all aspects of CE implementations.

Requirements

  • Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development.
  • Proven experience implementing and managing CRM solutions within budget, scope and cost, specifically Microsoft Dynamics CE.
  • Proven leader with the ability to assemble, lead, and motivate high performing teams.
  • Proven business facing skills.
  • Solid understanding of financial analysis and planning.
  • Ability to multi-task and keep multiple responsibilities moving forward simultaneously.
  • Strong understanding of technology, ability to learn new technologies and applying them.
  • Proven experience in influencing, leading teams and driving change.

Skills

  • Project management
  • Systems/technology development
  • Microsoft Dynamics CE
  • Financial analysis
  • Financial planning
  • Influencing
  • Leading teams
  • Driving change
  • Superior verbal and written communication skills
  • Strong stakeholder management skills
  • Strong critical thinking
  • Problem-solving skills
  • Intermediate to advanced Microsoft Office skills
  • MS Project or related tool proficiency

Experience Level

  • 5 - 8 years

Salary/Compensations

  • $103,500 - $176,000

Benefits

  • Competitive benefits and compensation package
  • Flexibility in schedule
  • Discretionary bonus based on firm and individual performance

About the Company

  • We are the leading provider of professional services to the middle market globally.
  • Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential.
  • Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients.
  • You’ll find an environment that inspires and empowers you to thrive both personally and professionally.
  • RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE, and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions.
  • RSM’s Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment.
  • Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams.

Equal Opportunity

  • RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Canadian uniformed service; Canadian Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.
  • Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.
  • RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities.
  • If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at careers@rsmus.com.