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About the Role
At Sky Retail, stores put you at the heart of the experience, connecting people with products, entertainment, and services through great conversations, expert advice, and hands-on support. This role is for individuals who thrive in a fast-paced environment and enjoy sales.
Responsibilities
- Connect, engage, and inspire customers using confidence and conversation to drive sales.
- Create memorable customer experiences by demonstrating Sky's world-class products.
- Identify sales opportunities by asking targeted questions and tailoring Sky packages.
- Foster a positive and inclusive team environment to achieve targets and celebrate successes.
Requirements
- Genuinely love connecting with customers and making an impact.
- A natural people person who thrives on interaction, approaching customers with ease, confidence, and a friendly spark.
- Goal-focused with a passion for success, driven by hitting targets and celebrating progress.
- Great at listening, quickly understanding customer needs, and positioning the perfect Sky package.
- A proactive, self-driven mindset, bringing ideas, energy, and enthusiasm daily.
Skills
- Sales
- Customer Service
- Communication
- Active Listening
- Problem-Solving
- Teamwork
- Adaptability
Location
- Broadway Shopping Centre, Ealing
Work Type
- Full-time
- 40 hours per week
- Working 5 days out of 7, including weekends and varied daily hours
Salary/Compensations
- £28,177 basic salary
- Competitive commission scheme
Benefits
- Sky TV on us
- Exclusive discounts across Sky products
- Secure pension plan
- Excellent healthcare option
- Access to a wide range of savings from everyday retailers
About the Company
- Sky Retail is part of Sky, Europe's leading media and entertainment brand with 24 million customers in 6 countries.
- Sky is recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’.
- Sky provides on-the-job training and support for employees.
Equal Opportunity
- Sky is committed to being a truly inclusive place to work.
- Sky focuses on who you are and the potential you bring.
- Sky will make any necessary adjustments to the recruitment process to support candidates.
- A criminal record check will be required upon successful application.