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About the Role
Empire Life is seeking a Director Distribution Excellence to enhance the skills, knowledge, and effectiveness of its distribution team. This role champions training, sales enablement, distribution practices, and digital support initiatives, reporting to the Vice-President of Retail Distribution.
Responsibilities
- Lead the development and delivery of strategic training and continuous learning initiatives for internal teams and external partners.
- Implement a data-driven approach to training, conducting comprehensive performance assessments to evaluate impact and refine programs.
- Act as the centralized resource for change management and strategic account management across Retail Distribution.
- Provide strategic leadership in designing and implementing cost-effective compliance and risk management frameworks.
- Develop and deploy robust monitoring tools and reporting systems to track distribution conduct.
- Lead the end-to-end planning and execution of large-scale business development initiatives, including events and workshops.
- Oversee Retail Distribution’s communication and digital strategy, including CRM platforms and advisor portals.
- Build, mentor, and lead a diverse, high-performing team across training, enablement, compliance, events, and digital support.
- Partner with Senior Management to define strategic goals and foster cross-functional collaboration.
- Act as the primary lead for performance monitoring, providing comprehensive reporting and actionable insights.
Requirements
- 10+ years of leadership experience in the insurance/financial services industry.
- Proven expertise in sales practices, training, and distribution management.
- Strong knowledge of regulatory processes and compliance in the insurance and financial services sectors.
- Exceptional leadership and coaching abilities.
- Strong analytical, decision-making, and problem-solving skills.
- Proficiency with digital tools, CRM platforms, and presentation software.
- Strong change management capability, with a track record of driving adoption for new processes and digital tools.
- Superior communication, presentation, and relationship management skills.
- LLQP License preferred.
- FLMI designation is a strong asset.
- Bilingualism is a strong asset.
- English language proficiency is required for communicating with customers, advisors, or employees across Canada.
Skills
- Sales Enablement
- Training Development
- Sales Strategy
- Compliance
- Digital Acumen
- Performance Assessment
- Change Management
- Risk Management
- Regulatory Compliance
- Event Planning
- Digital Strategy
- CRM Platforms
- Advisor Portals
- Team Leadership
- Stakeholder Engagement
- Performance Monitoring
- Reporting
- Analytical Skills
- Decision-Making
- Problem-Solving
- Communication Skills
- Presentation Skills
- Relationship Management
Location
- Hybrid - Kingston
- Hybrid - Toronto
Work Type
- Hybrid
- Full-time
Experience Level
- 10+ years of leadership experience
Education Level
- Bachelor’s degree in Business, Finance, Education, or a related field.
- Postgraduate degree is an asset.
Benefits
- Competitive salaries with annual pay increases
- Annual bonus program for non-sales positions
- Access to learning & development programs
- Education/tuition reimbursement (role dependent)
- Competitive uncapped commission for sales positions
- Comprehensive employer-funded benefits package starting from day one
- Life insurance
- Health and dental coverage
- Generous health account
- Flexible work arrangements
- Annual allotment of personal health days
- Four weeks annual vacation from hire date
- Defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- Cash employee referral program
About the Company
- Empire Life's mission is to provide expertise and intelligent solutions to help Canadians navigate life with confidence.
- Empire Life is proud to be an equal opportunity employer.
- Empire Life is dedicated to building an inclusive and barrier-free workplace.
Equal Opportunity
- We celebrate diversity and are committed to creating an inclusive environment.
- We welcome everyone to participate in our application process.
- We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification outlined.
- Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
- We welcome applications from people with disabilities and are committed to providing accommodations at any stage of the recruitment process.
- If you require a specific adjustment to help you present your best self, please let us know—we are happy to work with you.
- If you need this job posting in an alternative format or have any accessibility questions, please contact recruitment@empire.ca.