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About the Role

The Strategic Solutions team helps Sovereign turn strategy into action by partnering across the organization to drive strategic planning, business transformation, portfolio management, operational improvement, and enterprise change initiatives. As Manager, Business Solutions, you will lead a team of business solutions professionals, champion continuous improvement, and drive execution excellence. This role is critical to the next 4-year strategy in ramping up cross-functional execution excellence and supports business areas throughout the lifecycle of a strategic initiative.

Responsibilities

Manage complex strategic business projects across all phases, influencing stakeholders and following change management best practices to drive sustainable strategic change.
Lead the execution of the project management evolution roadmap, ensuring a consistent project delivery framework and governance is applied across all projects and initiatives.
Train and coach a team of business solutions professionals to manage projects, role-modeling execution excellence.
Partner with other leads to embed appropriate capabilities in every project, including insurance subject matter expertise, business analysis, business optimization, change management, and automations.
Act as a liaison with the Enterprise Project Management Office to align on governance and best practices.
Lead cross-functional teams in the end-to-end delivery of business optimization projects to identify process, capacity, KPI, metric, tool, and improvement opportunities that support strategic goals of efficiency and execution excellence, utilizing structured methodologies.
Engage and collaborate with cross-functional teams to cohesively execute all phases of strategic change initiatives.
Coach, develop, recruit, and select talent, while managing and rewarding performance and fostering an agile culture to deliver strategic objectives.

Requirements

Build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
Foster innovation and continuous improvement with a focus on client experience.
Facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
Successfully convey messages and demonstrate openness to exploring alternative points of view.
Use critical thinking to guide decision making and apply a strategic mindset to adjust business plans based on shifting priorities.
Subject to a Background check as a condition of employment.
Strict confidentiality is required with respect to sensitive matters and employees’ personal information.

Skills

Project management
Business optimization
Transformation office
Stakeholder management
Facilitation
Strategic thinking
MS suite (PowerPoint, MS Project, Co-pilot)
Gen AI productivity tools

Location

Hybrid

Work Type

Temporary Full-Time (18 months)
Hybrid (2 days in office)

Experience Level

7-10 years of experience
3-5 years of leadership experience

Education Level

Post-secondary degree in Business Administration, Commerce or a related discipline
PMP certification required
PROSCI, Lean Six Sigma or other business optimization certification is an asset

Salary/Compensations

$91,058 - $141,000

Benefits

Room to grow with confidence
Inclusive, collaborative, and respectful culture
Support for well-being (physical, mental, social, and financial)
Opportunity to participate in incentive programs and earn additional compensation

About the Company

Sovereign Insurance is a wholly owned subsidiary of The Co-operators General Insurance Company.
We value diverse perspectives, bold ideas, and people who lift others up.
Our initiative matters, and our efforts help build the resilience of the Canadian businesses and communities we serve.
We are a Canadian organization dedicated to protecting Canadian businesses and the communities they serve while giving back through volunteering, donations, and national initiatives that help build a more sustainable future.