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About the Role

McDougall Energy is seeking a motivated, results-driven individual to join our team as a part-time Customer Service Representative at our Col Talbot Rd location in London, ON.

Responsibilities

• Providing prompt, efficient and courteous customer service to all customers.
• Maintaining a clean, safe, customer friendly work environment.
• Ensure all exterior store conditions are maintained to enhance the properties curb appeal.
• Ensure accurate operation of cashier systems.
• Ensure all paperwork submitted is accurate and balanced.
• Adhere to all company policies and procedures as prescribed.
• Enforcing age verification for the sales of tobacco, lottery and alcohol products.

Requirements

• High school diploma or working towards completion
• Smart Serve Certification an asset
• Friendly enthusiastic and customer service focused
• Takes pride in their work
• Superior customer service skills with a desire to be part of a performance-driven team
• Previous experience in customer service/retail preferred
• Must be able to communicate clearly and effectively with customers and coworkers
• Ability to stand for long periods of time
• Must be able to work night shifts and weekends and holidays
• The successful candidate will be required to successfully pass the Retail Smart Serve course if not already certified.

Skills

• Customer service
• Cashier systems operation
• Communication

Location

• London, ON

Work Type

• Part-time
• Onsite

Experience Level

• Previous experience in customer service/retail preferred

Education Level

• High school diploma or working towards completion
• Smart Serve Certification

Salary/Compensations

• $18.05 per hour
• Night shift (11pm-7am) premium of $1.62 per hour

Benefits

• Career growth and development through on-the-job training, professional courses, and peer learning
• Friendly and inclusive work environment
• Bonus Incentives through Employee and Customer Referral Programs
• Employee Perks Programs
• Employer Provided Uniforms and Personal Protective Equipment (PPE)
• Employee Assistance Program

About the Company

• McDougall Energy is a Canadian, family-owned business that has been providing products and services to customers since 1949.
• Recognized as a Platinum Club member of Canada's Best Managed Companies.
• Committed to providing employees with opportunities to make a meaningful impact on the business and their careers.
• Focuses on meeting the needs of customers and communities and connecting them to energy solutions.

Equal Opportunity

• McDougall Energy is committed to an inclusive, barrier-free recruitment and selection process and workplace.
• If you require any accommodation, please notify us and we will work with you to meet your needs.
• Confidentiality of all applicants assured.
• Only those selected for interviews will be contacted and we thank all other applicants for their interest.
• McDougall Energy does not use AI in the recruitment process.