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About the Role

The Group Leader provides direct supervision, support, and guidance to participants in the DYCD-funded COMPASS Program. This role is the primary point of contact for participants, creating a safe, engaging, and supportive environment that promotes positive youth development. The Group Leader collaborates with Activity Specialists and program leadership to support participant engagement, attendance, behavior management, transitions, and overall program operations, while fostering positive relationships with youth and families.

Responsibilities

• Supervise and actively engage a designated group of participants throughout program activities.
• Build positive and supportive relationships with participants.
• Serve as a positive role model and mentor for youth.
• Promote positive behavior, respect, responsibility, and teamwork.
• Foster a safe, inclusive, and welcoming environment where participants feel valued and supported.
• Encourage youth participation, leadership, and personal growth.
• Support the implementation of educational, recreational, leadership, and enrichment activities.
• Assist Activity Specialists with activity facilitation and classroom management.
• Ensure smooth participant transitions between activities and program components.
• Monitor participant attendance and participation.
• Assist with special events, family engagement activities, and field trips.
• Support daily program setup, cleanup, and organization.
• Monitor participant behavior and implement positive behavior management strategies.
• Address minor conflicts and behavioral concerns using appropriate intervention techniques.
• Communicate participant concerns and needs to program leadership.
• Support participant engagement and encourage active involvement in all program activities.
• Assist in implementing accommodations and support strategies as directed by program leadership.
• Maintain accurate attendance records and participant documentation as assigned.
• Follow organizational policies, procedures, and DYCD requirements.
• Report incidents, accidents, safety concerns, or behavioral issues to program leadership in a timely manner.
• Maintain confidentiality regarding participant and family information.
• Participate in program assessments, observations, and quality improvement efforts.
• Build positive relationships with families and caregivers.
• Support communication between program staff and families.
• Participate in family engagement activities and community events.
• Serve as a positive representative of Hands That Make A Difference.
• Promote a welcoming and family-friendly environment.

Requirements

• High School Diploma or GED required.
• College coursework in Education, Youth Development, Human Services, Social Work, Recreation, or a related field preferred.
• Minimum of one (1) year of experience working with children or youth in educational, recreational, after-school, summer camp, or community-based settings preferred.
• Experience facilitating group activities and managing youth groups preferred.
• Experience working with diverse youth populations and families preferred.
• Background Check
• Mandated Reporter Training
• Completion of all required DYCD trainings
• Additional clearances as required by organizational policies

Skills

• Knowledge of positive youth development principles and practices.
• Strong communication and interpersonal skills.
• Ability to build positive relationships with youth and families.
• Ability to supervise groups effectively and maintain a safe environment.
• Strong organizational and problem-solving skills.
• Ability to work collaboratively as part of a team.
• Ability to maintain professionalism and confidentiality.
• Youth Development
• Participant Engagement
• Relationship Building
• Communication
• Teamwork & Collaboration
• Cultural Responsiveness
• Conflict Resolution
• Accountability
• Problem Solving
• Leadership
• Ability to stand, walk, bend, and actively participate in program activities.
• Ability to supervise indoor and outdoor activities.
• Ability to lift and transport materials of up to 25 pounds.
• Ability to participate in recreational, athletic, and enrichment activities as needed.

Experience Level

• 1 year of experience working with children or youth

Education Level

• High School Diploma or GED

Benefits

• Company parties
• Competitive salary
• Free uniforms

About the Company

• Hands That Make A Difference is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We celebrate diversity and are committed to creating an environment where all employees, participants, and families are treated with dignity, respect, and fairness.

Equal Opportunity

• Hands That Make A Difference is an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We celebrate diversity and are committed to creating an environment where all employees, participants, and families are treated with dignity, respect, and fairness.