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About the Role

This role is responsible for managing the full lifecycle of IT assets, maintaining software licensing compliance, supporting procurement activities, and ensuring accurate asset governance and reporting. It's a key opportunity to drive efficiency, compliance, and value across the organization by working with technology, suppliers, finance, and service management.

Responsibilities

• Manage the end-to-end lifecycle of IT hardware and software assets, from procurement through to retirement.
• Maintain accurate asset records within ITAM and CMDB systems.
• Monitor software licensing compliance and identify potential risks.
• Conduct regular asset audits and reconciliations across multiple data sources.
• Develop and maintain asset management processes in line with organisational standards and policies.
• Produce reporting and analytics to support decision-making and operational effectiveness.
• Manage day-to-day procurement of IT hardware, software, SaaS applications, and cloud-based services.
• Process purchase requests, create purchase orders, and track deliveries.
• Support supplier and contract management activities, including renewals and pricing reviews.
• Partner with Finance teams on budgeting, forecasting, cost control, and invoice reconciliation.
• Identify cost-saving opportunities, vendor consolidation initiatives, and pricing improvements.
• Work closely with the wider Service Management team to support high-quality service delivery.
• Provide operational support across ITSM functions and contribute to cross-functional initiatives.
• Collaborate with IT, Finance, Security, Infrastructure, and external suppliers to ensure effective service and asset management.
• Ensure all asset and procurement activities comply with internal controls, policies, and regulatory requirements.
• Support internal and external audits through the provision of accurate documentation and records.
• Monitor end-of-life and end-of-support schedules and coordinate remediation activities where required.
• Act as a key contact for procurement queries and supplier escalations.
• Provide guidance on IT hardware standards and procurement processes.
• Work with technical teams to ensure assets meet organisational and security requirements.

Requirements

• Experience in IT Asset Management and IT procurement.
• Strong understanding of IT hardware, software licensing, SaaS, and cloud subscription models.
• Experience using IT Asset Management tools and systems.
• Excellent analytical and problem-solving skills with strong attention to detail.
• Strong vendor management and negotiation capabilities.
• Advanced Microsoft Excel and reporting skills.
• Ability to manage multiple priorities and work effectively in a fast-paced environment.
• Highly organised with excellent attention to detail.
• Strong communication and stakeholder management skills.
• Ability to work independently while building effective relationships across teams.
• A proactive, continuous improvement mindset with a focus on driving efficiencies and best practice.

Skills

• IT Asset Management
• IT procurement
• IT hardware
• Software licensing
• SaaS
• Cloud subscription models
• IT Asset Management tools
• Analytical skills
• Problem-solving skills
• Attention to detail
• Vendor management
• Negotiation
• Microsoft Excel
• Reporting skills
• ITIL principles
• Service management processes
• ServiceNow
• Tanium Endpoint Management
• Contract management
• Supplier management
• Financial management

Location

• London

Work Type

• Full-time

Experience Level

• Experience in IT Asset Management
• Experience in IT procurement

Education Level

• Relevant certifications such as ITIL Foundation, ITIL 4 Practitioner: IT Asset Management, CSAM, or CHAMP.

Benefits

• A collaborative, values-driven culture where integrity and client-first thinking are paramount.
• The opportunity to shape a growing service within a respected and stable firm.

About the Company

• Raymond James is a wealth management firm focused on providing trusted advice and tailored, personalised investment services.
• Our parent company, Raymond James Financial, has been doing the same in the US for over six decades.
• Raymond James is listed on the NYSE, is a Fortune 500 company, and is included in the S&P 500.